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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,7

en fonction de 564 avis
95%
Recommander cet établissement

Ratings Breakdown

564avis

  • 5 Étoiles
    453
  • 4 Étoiles
    74
  • 3 Étoiles
    18
  • 2 Étoiles
    11
  • 1 Étoiles
    8

Nice Property, but struggling a bit with staff, maybe due to COVID-19?

By

juin 01, 2020

Signage to find your way in off main road needs to be better.
Waited for at least 10 minutes at the front desk upon arrival, then went into the restaurant looking for help and they went off to look for someone, still another wait until someone showed up (with apology and some kind of reason).
First room was too cold and thermostat on wall didn't work, apparently battery was dead. Then had to move to another room.
Restaurant was open when we arrived in evening, but closed and nothing available for breakfast (staff was nice enough to give me a frozen breakfast sandwich from the pantry).
Almost ran out of toilet paper on dispenser, there wasn't another roll available.

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Very good experience.

By

mai 31, 2020

club

the check in lady was super!, she was doing double duty hostess in the restaurant also....Very pleased.

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Easy going

By

mai 31, 2020

Staff was easy going did not get moody when they were busy.

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Excellent Stay

By

mai 31, 2020

club

Guest Services were incredibly nice; hotel was clean and newer; rooms were nice and the bed was very comfortable; best hotel in the Joplin area to stay overnight.

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Wonderful hotel

By

mai 27, 2020

club

The hotel is extremely clean and well appointed. I enjoyed my stay in spite of the restrictions imposed by COVID 19. If I had anything negative to say (and I'm diggin' deep) but the water pressure in the shower and sink was extremely low.

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Great staff and housekeeping

By

mai 23, 2020

Great staff and housekeeping very clean and very friendly staff

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Friendly staff.....Super Clean and Comfortable

By

mai 22, 2020

Spent two nights in Joplin. Probably the single best experience in recent memory. Extremely friendly staff. Very clean rooms that are comfortable and very quiet.

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Beautifully designed!

By

mai 19, 2020

club

Loved the new design for the rooms! An actual place for women to put their make up on and hooks nearby for a robe or your purse. Large walk in shower that does not leak out ito the floor of bathroom. Loved the Bath and Body lime scented bath products; made me feel like I was not n Joplin but on an island! Lol Beautiful coloring and design flow throughout the hotel.

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Noisy hotel

By

mai 16, 2020

Toilets weren't clean up on arrival.( Poop stains on toilet bowl) Walls are paper thin.(could hear everybody doing everything around us, including the guy next door snoring..) there's apparently some kind of 4plex community next door, Their trash was collected at 4:00 a.m. and then again the same day at 11:30 p.m..
Only get about five channels on the TV.
Beds are comfortable and plenty of room for parking with a trailer or large vehicle. Easy access to lots of amenities.

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comfortable room

By

mai 15, 2020

if I return to the area, I will be staying there again.

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Vibration never stops

By

mai 15, 2020

platinumelite

Something runs constantly in the building that literally vibrates the room, bed included, all night long. I cut my 3 night stay to 1. When brought to Rebecca’s attention at the front desk the reply was, “Well, I’m sorry , I don’t know what to tell you. I’ve never heard of that before.” The hotel itself was nice and clean.

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Stay during pandemic

By

mai 14, 2020

Was very nice visit everything was clean and social distancing was practiced very well..I only wish they had hand sanitizer in the room and unfortunately the Bar and Restaurant were closed due to Corona Virus even tho other hotels had them open..was just a short walk over to another hotels Bar and Restaurant in the pouring rain to get something. But other then that I’d rate my stay a 9/10

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