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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
87%
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整體經驗

4.3

根據 1230 評論
87%
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Ratings Breakdown

1230評論

  • 5 星級
    708
  • 4 星級
    312
  • 3 星級
    98
  • 2 星級
    57
  • 1 星級
    55

Just find somewhere else for same price

By

10月 23, 2021

Not worth it, seriously.
All comforts you expect from a decent hotel chain, they don't have it

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Tarjeta débito visa

By

10月 22, 2021

El deposito que se deja con carta de credito $100 no lo he recibido

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Lit et chambre confortable

By

10月 20, 2021

Lit confortable, personnel gentil. Mais attention à votre facture on m’a chargée 100$ de plus pour la nuit.

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Comfortable stay

By

10月 20, 2021

club

Great room and great service. Plenty of parking and location gives you access to 417 and St.Laurent shopping mall

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Poor Experience

By

10月 19, 2021

Hotel was missing essential items like tooth paste and soap, phone in the room wasn't working, front desk didn't answer the phone when we called, amongst other things

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Chambre confortable, service restaurant trop lent

By

10月 15, 2021

La chambre, le.confort et la literie était très bien. Le bain avait un problème d'écoulement de l'eau. Nous avons payé pour le déjeuner au restaurant se l'hôtel et le service à tellement été lent le dimanche matin que le lendemain, on n'y a pas été, même si on avait déjà payé. C'était peut être à cause d'un manque de personnel? On a aussi eu une famille au-dessus de notre chambre avec des enfants qui ont couru sur nos têtes jusqu'à minuit-1h du matin, pas très reposant.

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Escapade a Ottawa

By

10月 13, 2021

Pas très loin du centre ville en vélo.
Correct pour dormir pour un court séjour.

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Overall

By

10月 12, 2021

Room, service were both excellent. Wish there were more menu options for the restaurant.

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Pets

By

10月 12, 2021

It's wonderful that you will accept dogs as Hotel guests,
especially on the main floor of your Hotel.

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Modern, clean rooms and courteous staff

By

10月 08, 2021

My stay was excellent. The room looks like it was modernized, and there was a bathtub and not just a shower. The staff was very courteous. There is an area where you can buy snacks and Sri is 24/7. Right next to Lonestar restaurant and the St. Laurent mall. Highly recommended!

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Not as Expected

By

10月 03, 2021

platinumelite

I stayed for 6 nights. I booked a suite and there was supposed to be a fridge, microwave, etc. I did not have a microwave and the fridge was in the bedroom while the coffee station was in the living room. Didn’t make sense why the fridge was in the bedroom. The hotel also did not have regular coffee pods and while I was promised some would be delivered that didn’t happen. I ended up going out to buy my own. I don’t understand how they could run out - I went to a store so the hotel could have done the same? Parking was an issue as it was difficult to find a parking spot each day.

Regardless of those issues, it was clean, fairly quiet and comfortable.

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No towels or soap

By

9月 30, 2021

club

I booked a suite at the Holiday Inn on Saturday, September 25th and when I checked in, the woman at the front desk handed me my key and said that there was no soap or towels in the room. I honestly couldn't believe it. If the hotel had run out of soap, you'd think they would go out and purchase some or have some sent from an affiliated hotel. They flat out told me that there was no way they were going to get soap that evening. So, if we used the bathroom, not only was there no soap to wash our hands, but there were no towels to dry our hands afterward. I asked if there was a pharmacy close by and was told that it was closed. The woman at the front desk then suggested that I used shampoo to wash my hands. At that point we called someone we knew and asked them to bring us a bar of soap. We couldn't take a shower, however, because we still had no towels. The front desk said they would send some up but they never did so I went down to the lobby every 15 minutes at that point to keep checking if any new ones had arrived until she finally gave me 2 towels.
I've stayed at numerous hotels over the years, both for business and pleasure, and I can honestly say that it was the strangest hotel visit I have ever experienced. When you check into a hotel, you expect the basics like soap and towels. It was pretty shocking that they did not provide these.

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