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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 351 reviews
91%
Recommend This Property

Ratings Breakdown

351reviews

  • 5 Stars
    210
  • 4 Stars
    94
  • 3 Stars
    28
  • 2 Stars
    12
  • 1 Stars
    7

Good sleep and great price!

By

September 19, 2017

club

Good location for shopping and eating! Good clean beds! Great job!

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Great view and location!

By

September 15, 2017

club

Central location to the city and availability on short notice and the price was very reasonable!

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Comfortable, accommodating and most convenient

By

September 13, 2017

club

Great location, and handy to the east and west parts of Ottawa, and surrounding communities. The service level was very good.. This was evident when after three nights and four days service, left my cell phone in the room. Immediately upon realizing same, half way home, called back to the hotel, and was referred to housekeeping, who remedied my problem by finding the phone, and having it sent to me at my expense. We thank them for this.
The only hiccup to our stay and it was unexpected, was the noise on the last evening with the arrival of young families engaged in hockey and soccer tournaments, sharing our floor. Having been there in time past, was understanding. It may have been helpful to have been made aware of same prior to booking the room on a knowingly quiet floor? Overall, very much enjoyed our stay, and when we have occasion to visit Ottawa again, will certainly book Ottawa East, Holiday Inn.

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Great Room, Terrible management

By

September 13, 2017

club

good stay overall minus experience with payment errors by staff

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GREAT STAY

By

September 13, 2017

club

GREAT STAY at the holiday inn enjoy our time in Ottawa

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Ottawa soccer tournament

By

September 13, 2017

Great front desk stafff. Management was great. Comfortable beds and room.

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All great

By

September 11, 2017

club

Was clean and not run down!!
Always good to find hotels at a good price

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Great location

By

September 09, 2017

platinumelite

This hotel is in a great location, by the mall and easy to get to.

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Untrained reception staff

By

September 07, 2017

Untrained reception staff. took long checking in and out.

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Great Service. Good Location

By

September 06, 2017

club

It was a pleasant and comfortable stay. The rooms were good size. Beautiful lobby. Should really try the breakfast.

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Very Good Accomodation

By

September 06, 2017

club

Good Size suit for a senior couple and the accompanying grand children.

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Great staff, great stay.

By

September 05, 2017

Room was spotless and staff was accommodating. Needed an extra room at last minute and was offered one at discounted rate.

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