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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
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整体体验

4.3

基于 1225 评论
87%
推荐此酒店

Ratings Breakdown

1225评论

  • 5 星级
    707
  • 4 星级
    311
  • 3 星级
    98
  • 2 星级
    55
  • 1 星级
    54

Chambre confortable, service restaurant trop lent

By

2021 十月 15

La chambre, le.confort et la literie était très bien. Le bain avait un problème d'écoulement de l'eau. Nous avons payé pour le déjeuner au restaurant se l'hôtel et le service à tellement été lent le dimanche matin que le lendemain, on n'y a pas été, même si on avait déjà payé. C'était peut être à cause d'un manque de personnel? On a aussi eu une famille au-dessus de notre chambre avec des enfants qui ont couru sur nos têtes jusqu'à minuit-1h du matin, pas très reposant.

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Escapade a Ottawa

By

2021 十月 13

Pas très loin du centre ville en vélo.
Correct pour dormir pour un court séjour.

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Overall

By

2021 十月 12

Room, service were both excellent. Wish there were more menu options for the restaurant.

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Pets

By

2021 十月 12

It's wonderful that you will accept dogs as Hotel guests,
especially on the main floor of your Hotel.

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Modern, clean rooms and courteous staff

By

2021 十月 08

My stay was excellent. The room looks like it was modernized, and there was a bathtub and not just a shower. The staff was very courteous. There is an area where you can buy snacks and Sri is 24/7. Right next to Lonestar restaurant and the St. Laurent mall. Highly recommended!

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Not as Expected

By

2021 十月 03

platinumelite

I stayed for 6 nights. I booked a suite and there was supposed to be a fridge, microwave, etc. I did not have a microwave and the fridge was in the bedroom while the coffee station was in the living room. Didn’t make sense why the fridge was in the bedroom. The hotel also did not have regular coffee pods and while I was promised some would be delivered that didn’t happen. I ended up going out to buy my own. I don’t understand how they could run out - I went to a store so the hotel could have done the same? Parking was an issue as it was difficult to find a parking spot each day.

Regardless of those issues, it was clean, fairly quiet and comfortable.

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No towels or soap

By

2021 九月 30

club

I booked a suite at the Holiday Inn on Saturday, September 25th and when I checked in, the woman at the front desk handed me my key and said that there was no soap or towels in the room. I honestly couldn't believe it. If the hotel had run out of soap, you'd think they would go out and purchase some or have some sent from an affiliated hotel. They flat out told me that there was no way they were going to get soap that evening. So, if we used the bathroom, not only was there no soap to wash our hands, but there were no towels to dry our hands afterward. I asked if there was a pharmacy close by and was told that it was closed. The woman at the front desk then suggested that I used shampoo to wash my hands. At that point we called someone we knew and asked them to bring us a bar of soap. We couldn't take a shower, however, because we still had no towels. The front desk said they would send some up but they never did so I went down to the lobby every 15 minutes at that point to keep checking if any new ones had arrived until she finally gave me 2 towels.
I've stayed at numerous hotels over the years, both for business and pleasure, and I can honestly say that it was the strangest hotel visit I have ever experienced. When you check into a hotel, you expect the basics like soap and towels. It was pretty shocking that they did not provide these.

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Do not recommend this hotel.

By

2021 九月 29

Very disappointed in the way the hotel handled our situation. We had a bathtub drainage issue which was brought up to the front desk. The lady at night was trying to be helpful but told us it wouldn't be fixed until 7 in the morning. We waited and nobody came. We had to go back and ask for an update but the person wasn't in until 10 am. We waited again and still nobody was there to help. It was very frustrating problem where we couldn't even shower, everything felt icky. We had to leave because we couldn't stand to stay a minute more in the room. Asides from this, we also had a dirty bathroom upon arrival. There was only one towel and when we tried to get more, they said they had run out! This was starting to get ridiculous. Please save your money and go elsewhere. This experience was a 0/10.

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Excellent experience

By

2021 九月 27

club

I had no issues checking in or out and the staff was very friendly and accommodating. The rooms were clean and comfortable.

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remarquable

By

2021 九月 17

tres bonne pour qualiter prix ideal pour travailleur

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Wry comfortable bed and great service

By

2021 九月 16

I would recommend this hotel room very clean it was a very quiet night well situated

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Comfortable bed

By

2021 九月 16

The room was clean and welcoming, staff was very friendly.

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