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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
88%
推荐此酒店

整体体验

4.3

基于 977 评论
88%
推荐此酒店

Ratings Breakdown

977评论

  • 5 星级
    571
  • 4 星级
    262
  • 3 星级
    75
  • 2 星级
    41
  • 1 星级
    28

Pool not open

By

2020 八月 06

club

I asked specifically when making the reservation and was told in no uncertain terms that the pool would be open at that hotel. It turned out when I got there that the pool was shut and so my whole reason for going to that specific Hotel was removed. I got several different answers as to why the pool was shut and comments that it was open last week or would be open next week but that didn't help me on the night that I was there and could not do my physio in the pool in the morning.

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sejour familial

By

2020 八月 05

Le personnel est resté très courtois par contre il y a eu des manquement au niveau de la tenue des chambes. Pendant mon séjour ma chambre n'a pas été faite car il fallait que je prévienne la veille que je voulais que ma chambre soit faite.
Hors la semaine d'avant nous étions au Westin avec ma famille et les chambres étaient faits sans prise de rendez-vous.

Donc grande déception et grande déception aussi pour la piscine qui n'était pas disponible or au Westin malgré le Cov19 il y a un minimun de 10 personnes accessible dans la piscine et mon fils sétait bien amusé.

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Reliable,consistent, clean,safe

By

2020 八月 03

club

I feel confident with the holiday inn brands. The product is consistent. Rooms are always clean and I feel safe.

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Stench of constant drugs

By

2020 七月 31

club

the stentch of constant drug smell is unbearable. hallways elevator and entrances. I was not satisfied at all

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Extra tax added to bill

By

2020 七月 30

club

Although no housekeeping service provided, things were fine until receiving final bill. Extra "sustainability tax" was added. Asked what it was for, and was told it was the Municipal Tax. I said no, that shows separately. I was then told it was the HST. I said no, as that shows separately as well. I was then told to speak to the manager who was not there. Told to call him afterwards - next day. Called next day, only to leave a message with manager. No response; no explanation; no adjustment to bill. If this is just to increase profits, add it to the base room price so I can chose to accept or go elsewhere. Now I will just go elsewhere and not to Holiday Inn.

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Great Location

By

2020 七月 29

Freshly renovated rooms. Very comfortable room. Large parking.

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I do not recommend

By

2020 七月 27

I was really disappointed about the bathroom that wasn't clean where we can see hair on the floor, the toilet and the bath.

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amazing service

By

2020 七月 26

club

the staff were knowledgable about attractions being open during covid as well as the area in genereal. They were willing to get you anything you needed for your room and the room itself was spacious and well cleaned.

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Holiday Inn (Ottawa)

By

2020 七月 25

club

May not be a 5 star hotel but this place (next to the St Laurent shopping centre) deserve a spot among the big ones!

Just need to mention the holes in the sink and the bathtub (to evacuate the water) need a deep cleaning. They are gluey and look disgusting. May mot be the same in all the rooms but someone should check room 713. Maybe it was an overlook that will be rapidly fixed.

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Lit confortable Mais drain du bain bouché

By

2020 七月 23

club

La chambre était bien. Hôtel tranquille mais le drain du bain bouché. Il me semble que lorsque l’on fait le nettoyage de la chambre de bain, un drain bouché est évident.

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I'll stay home next time

By

2020 七月 21

club

False advertisement as you cannot access pool. Staff did not seem very warm/inviting upon arrival. My daughter found hairs in the bed she slept in. The elevator did not work for a bit but the stairs cant get you to lobby so was stressful if you have anxiety. I felt not as welcome as other guests which really is not comfortable. I will stay home next time and save the money.

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Great stay

By

2020 七月 20

club

Excellent value will stay again. Can’t wait till
Pools open though

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