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Rated 4.2 out of 5 by 398 reviewers.
Rated 5.0 out of 5.0 by Super stay- great service and comfort I stayed just one night but was extremely comfortable. The furnishings, linens, A/C, internet, and TV were great, and leaving my car while on business while in another city was so helpful. The DFW airport shuttle service was terrific and quick both ways! As a single woman I felt very safe. July 1, 2016
Rated 2.0 out of 5.0 by terrible front desk As a platinum member, I stay with HI quite a bit during the year. Your front desk staff I have encountered the last 2 stays, well they're the worst in the business. Booked my last 2 stays on a rate that included breakfast each time, and yet both times, they act like they've never heard of such a thing, even when shown proof. They do not acknowledge you're even a platinum member, much less speak in complete sentences. Never again will I stay at this property June 23, 2016
Rated 1.0 out of 5.0 by poor front desk staff My experience yet again, with the people I dealt with at the front desk was true to form............terrible. Had reservation which included breakfast each morning, yet again, they say they did not show that in the reservation. Oh they of course they said called the office to see and of course, no one knows anything about that. Internet speed and connections are terrible, and were on my previous stay. This once was a really good hotel and staff, but they have all scattered to the wind now. June 21, 2016
Rated 4.0 out of 5.0 by Room was nice but lobby needs some updating .... The lobby was being vacuumed when I arrived at 5pm so it was loud, the carpet in the lobby just needs to be replaced. The van that took me from the hotel to the office was very dirty inside. Room itself was clean and comfortable just hate the stationary window units. June 20, 2016
Rated 5.0 out of 5.0 by Excellent Stay.... Friendly staff, clean and comfortable location with nice amenities June 14, 2016
Rated 5.0 out of 5.0 by Nice room and great service Room very comfortable and well appointed. Front desk staff friendly and helpful. June 10, 2016
Rated 5.0 out of 5.0 by First timer but will definately be back Everything was excellent from the moment we drove on sight until the day we checked out. Will definitely stay the next time I'm in the area June 7, 2016
Rated 4.0 out of 5.0 by Nice room Air conditioning could be better. Also pillows were really big which I don't like personally but would be good for other guests June 3, 2016
  • 2016-07-02 T00:11:44.155-05:00
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