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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,3

en fonction de 1353 avis
89%
Recommander cet établissement

Ratings Breakdown

1353avis

  • 5 Étoiles
    852
  • 4 Étoiles
    293
  • 3 Étoiles
    84
  • 2 Étoiles
    63
  • 1 Étoiles
    61

Not at all like advertised in pictures or description

By

avril 15, 2021

club

When I FIRST stayed at this hotel two months ago the room was small, dirty and stuffy like the air hadn't been turned on in awhile. It was also extremely dirty When I noticedall the issues with the room I went to the front desk and asked if I would exchange my room for a bigger room and just pay the differenceand the attendant at the desk told me no that I would have to just purchase another room. So basicallyif I wanted a bigger room I would be paying g for the small room I don't want AND a new bigger room both at full price... Then the next day when the family and I went to the dining area we ordered 3 orange juices, 2 cranberry juices and a coffee and all that came up to $35.

Even despite all the issues I had at that hotel I decided to give them another chance.. I always believe in giving second chances so I booked another room just last week and NOTHING changed.. The BIG room I requested was the exact same room that I was in last time I stayed.. And it was still dirty, dusty, and disgusting.. NO MORE

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The perfect stay

By

avril 15, 2021

I had the best time here at the holiday inn the staff was friendly and so helpful and the hotel was very accommodating and relaxing. Wish I would have gotten the opportunity to swim in that amazing looking pool but I was so busy having a great time at the bar and getting wonderful sleep in my cozy suite.

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Met my expectations

By

avril 12, 2021

Present experience. Excellent restaurant food, especially wings

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Nice and convenient

By

avril 09, 2021

This hotel is an excellent value, highly recommended. Shuttle to the airport takes 7 minutes, very convenient!

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Comfortable stay

By

avril 09, 2021

My stay was only one night but I was impressed with the property. Every area was very clean and the staff was quick to answer any questions I had.

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Excelente ubicación

By

avril 07, 2021

es un buen hotel, muy cómodo, limpio, buenas instalaciones, buen lugar para poder descansar, cercano a la aeropuerto, pero aún así no se escucha los aviones mas que ocasionalmente. Es un buen lugar también para hacer negocios si se requiere.

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Issues with TV, helpfulness, and breakfast

By

avril 07, 2021

club

My stay at this Holiday Inn would have been great except for two main issues and the lack of assistance with them. We stayed there during the NCAA basketball tournament which I was not able to watch because I could not access CBS on the television. After several attempts and scrolling through ALL the channels which is a very slow process on those televisions, I called the front desk where the only suggestion was to “keep clicking around in there.” This may not be a big problem to some but for me on that day, it certainly was a big deal. The 2nd issue was that there was a restaurant on site. My understanding from our rate was that it would include

breakfast there. We weren’t told any info upon checking in, we were just handed a key. The next morning, the restaurant was

closed so we left and purchased our own breakfast. We later
found out that we could have had breakfast but had to ask at
the front desk for it. The lack of communication and
helpfulness was a real problem in what would have otherwise been a stay at a very nice hotel.

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Just a short stay

By

avril 01, 2021

All was great as expected at this IHG property. Convenience was the key for my one night stay, before my early morning flight.

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Good bed and good service

By

mars 31, 2021

Not a lot to say, I enjoyed my stay. Room was clean and comfortable.
Elevator were dirty with trash however.
I do miss the breakfast in the mornings, hope that can come back when it's safe.

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I RECOMMEND HOLIDAY INN

By

mars 31, 2021

club

A missed flight in Dallas caused many problems. My friend had his cash and cards stolen in Mexico with no way to find a place to stay. I called Holiday Inn and they identified me through my IHG membership and helped in every way imaginable. From transportation after shuttle was down for the night to something to eat and drink when he arrived after kitchen was closed. He had a very comfortable rest that night because they took care of all our unexpected worries. Breakfast the next morning was delicious. Highly recommend Holiday Inn.

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Weekend away for leisure and testing for a new career

By

mars 31, 2021

platinumelite

The hotel was nice, clean and offered all the amenities I needed. Great overall experience and attentive staff.

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Our go to hotel

By

mars 30, 2021

club

My daughter and I meet here to see my son / her brother for weekend visits. When we stay we always get the king suite and there is plenty of space for my kiddos to sleep in the living space on the pull out couch bed and they have their own tv as I do as well in the bedroom area we never have problems staff is amazing and just a great hotel our go to hotel every time
Would recommend this hotel no problems

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