There is a young man wandering the halls who apparently belongs to one of the staff members.
The first night the young ladies staying with us walked into their room saw a man ran out screaming. We had no proof of this. The manager looked around. He suggested they saw a reflection in the window. We asked to see security video. Nothing came of it.
Next morning we leave early. My husband stays behind with a sick child. 9am he hears a very light tapping on the exterior door. He gets to the door. A young man was halfway down the hall. He’s asked what is he doing. Man says he’s “checking
rooms” front desk confirms this is not suppose to happen. Manager called in again. Husband demands to know who this young man is. Inconsistency in who this young man is troubling. He says he doesn’t work there. Management says he “misspoke” finally settled on,he is the son of one of the staff. I firmly believe this is the same man our daughters saw
the night before. I have no proof. The security footage was never provided. Stay Aware.
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Austin was Fine...
ByMarvinna
2020 十二月 08
Everything was so clean, the person at the front door was very nice and helpful. Always have had good experiences at Holiday Inn. And with the effects of Covid I’m very impressed with their attention to cleanliness. Only bummer was the bed was old/awful
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Quick one night stay
ByGnatevil
2020 十二月 08
Down to visit my daughter. The check in was quick and easy. They had the credit card machines on a small kiosk away from the check in counter to help with social distancing. Signs were posted about what they have done to help ensure the safety of the guests as wk as the cleanliness of the hotel areas.
The room was nice. King size bed. The only issue I had was the bathroom. The bathtub did not drain properly. So while taking a shower, you end up standing in about 4 inches of water.
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Holiday Inn
ByBrep512
2020 十二月 08
Very clean, and welcoming. I had no problems didn’t see nothing dirty would recommend!
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Great service great beds
ByLisa
2020 十一月 18
The Weeknd manager was on point with everything love her/ and the rest of the member was very helpful
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Great service and clean
ByKeith46
2020 十一月 15
I recommend this hotel. Great place to stay when visiting North Austin.
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Enjoyable stay
ByLbs1969
2020 十一月 12
I have stayed at this location many times. It is in a good location and the staff is very helpful.
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Great place to stay
Bykgwyaat
2020 十一月 03
Very comfortable, Clean hotel. Will visit again. Staff was very professional and kind.
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Pretty good service
ByBasketball dad
2020 十一月 03
Overall we did enjoy our stay. The price was good compared to some other hotels we looked at. Check-in/out was done quickly even with Covid protocol. Only had a couple of issues- I requested on 2 different days to have our room clean and it did not happen.
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Texas
Bymeks
2020 十月 27
We arrived and the overnight manager added a extra 25 dollar amount to my reservation why i do not know. Then my card was charged eventhough on the hotel side it says it wasnt. Right before i checked out sunday they ran my card again why i do not know.
The most best experience i had was with JAMES.. he was awesome tryed to fix my problems and was very calm and collect.
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Feeling of being home
ByBubba
2020 十月 22
I have stayed at this hotel upwards of 60 times this year and I must say it’s definitely the staff and overall experience at this hotel that keeps me coming back.
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The best staff
ByRay ray
2020 十月 14
This was a very clean and comfortable stay. The staff made the stay by far the best stay on a IHG property. I have stayed in a number of properties and the staff was amaizing from start to finish. Each shift was as nice as can be. We will be coming back. Thank you
Stay vigilant
ByTUM 78
2020 十二月 09
There is a young man wandering the halls who apparently belongs to one of the staff members.
The first night the young ladies staying with us walked into their room saw a man ran out screaming. We had no proof of this. The manager looked around. He suggested they saw a reflection in the window. We asked to see security video. Nothing came of it.
Next morning we leave early. My husband stays behind with a sick child. 9am he hears a very light tapping on the exterior door. He gets to the door. A young man was halfway down the hall. He’s asked what is he doing. Man says he’s “checking
rooms” front desk confirms this is not suppose to happen. Manager called in again. Husband demands to know who this young man is. Inconsistency in who this young man is troubling. He says he doesn’t work there. Management says he “misspoke” finally settled on,he is the son of one of the staff. I firmly believe this is the same man our daughters saw
the night before. I have no proof. The security footage was never provided. Stay Aware.
Austin was Fine...
ByMarvinna
2020 十二月 08
Everything was so clean, the person at the front door was very nice and helpful. Always have had good experiences at Holiday Inn. And with the effects of Covid I’m very impressed with their attention to cleanliness. Only bummer was the bed was old/awful
Quick one night stay
ByGnatevil
2020 十二月 08
Down to visit my daughter. The check in was quick and easy. They had the credit card machines on a small kiosk away from the check in counter to help with social distancing. Signs were posted about what they have done to help ensure the safety of the guests as wk as the cleanliness of the hotel areas.
The room was nice. King size bed. The only issue I had was the bathroom. The bathtub did not drain properly. So while taking a shower, you end up standing in about 4 inches of water.
Holiday Inn
ByBrep512
2020 十二月 08
Very clean, and welcoming. I had no problems didn’t see nothing dirty would recommend!
Great service great beds
ByLisa
2020 十一月 18
The Weeknd manager was on point with everything love her/ and the rest of the member was very helpful
Great service and clean
ByKeith46
2020 十一月 15
I recommend this hotel. Great place to stay when visiting North Austin.
Enjoyable stay
ByLbs1969
2020 十一月 12
I have stayed at this location many times. It is in a good location and the staff is very helpful.
Great place to stay
Bykgwyaat
2020 十一月 03
Very comfortable, Clean hotel. Will visit again. Staff was very professional and kind.
Pretty good service
ByBasketball dad
2020 十一月 03
Overall we did enjoy our stay. The price was good compared to some other hotels we looked at. Check-in/out was done quickly even with Covid protocol. Only had a couple of issues- I requested on 2 different days to have our room clean and it did not happen.
Texas
Bymeks
2020 十月 27
We arrived and the overnight manager added a extra 25 dollar amount to my reservation why i do not know. Then my card was charged eventhough on the hotel side it says it wasnt. Right before i checked out sunday they ran my card again why i do not know.
The most best experience i had was with JAMES.. he was awesome tryed to fix my problems and was very calm and collect.
Feeling of being home
ByBubba
2020 十月 22
I have stayed at this hotel upwards of 60 times this year and I must say it’s definitely the staff and overall experience at this hotel that keeps me coming back.
The best staff
ByRay ray
2020 十月 14
This was a very clean and comfortable stay. The staff made the stay by far the best stay on a IHG property. I have stayed in a number of properties and the staff was amaizing from start to finish. Each shift was as nice as can be. We will be coming back. Thank you