 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Great service great beds
ByLisa
18 November 2020
The Weeknd manager was on point with everything love her/ and the rest of the member was very helpful
Great service and clean
ByKeith46
15 November 2020
I recommend this hotel. Great place to stay when visiting North Austin.
Enjoyable stay
ByLbs1969
12 November 2020
I have stayed at this location many times. It is in a good location and the staff is very helpful.
Great place to stay
Bykgwyaat
03 November 2020
Very comfortable, Clean hotel. Will visit again. Staff was very professional and kind.
Pretty good service
ByBasketball dad
03 November 2020
Overall we did enjoy our stay. The price was good compared to some other hotels we looked at. Check-in/out was done quickly even with Covid protocol. Only had a couple of issues- I requested on 2 different days to have our room clean and it did not happen.
Texas
Bymeks
27 October 2020
We arrived and the overnight manager added a extra 25 dollar amount to my reservation why i do not know. Then my card was charged eventhough on the hotel side it says it wasnt. Right before i checked out sunday they ran my card again why i do not know.
The most best experience i had was with JAMES.. he was awesome tryed to fix my problems and was very calm and collect.
Feeling of being home
ByBubba
22 October 2020
I have stayed at this hotel upwards of 60 times this year and I must say it’s definitely the staff and overall experience at this hotel that keeps me coming back.
The best staff
ByRay ray
14 October 2020
This was a very clean and comfortable stay. The staff made the stay by far the best stay on a IHG property. I have stayed in a number of properties and the staff was amaizing from start to finish. Each shift was as nice as can be. We will be coming back. Thank you
Excellent customer service
ByChelle
13 October 2020
We were met with great hotel staff, full of smiles and warm welcomes. They took great pride in the hotel and our well beinf
Waiting for grand baby to arrive
ByPatti
07 October 2020
Staying here in Austin waiting for grand baby to arrive. Friendly and helpful staff. Rooms in excellent shape. Miss the breakfast before covid but times have changed.
Comfortable bed, great value
BySusie
28 September 2020
Stay was great in every way except for the floors of our room/bathroom being sticky. Makes you wonder how clean the rest of the room was, which is particularly a concern during covid.
Very comfortable bed/limited outside noise!
ByMimi
22 September 2020
Safety precautions were in place. A "to go" breakfast was available with many options. The room was spacious and the bed was very comfortable!
There was overgrown grass behind the hotel by the pool. There were alot of weeds growing from the concrete cracks by the spa. The spa and pool are due for a good cleaning / refurbishing.
Overall, for the price, it was a nice stay.