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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 344 reviews
93%
Recommend This Property

Ratings Breakdown

344reviews

  • 5 Stars
    236
  • 4 Stars
    71
  • 3 Stars
    18
  • 2 Stars
    8
  • 1 Stars
    11

Great service and very clean rooms

By

October 18, 2017

club

The service is always great and the rooms are very clean. The breakfast is excellent.

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Comfortable Stay

By

October 12, 2017

club

We needed a simple and inexpensive hotel whilst visiting a relative in the area
This fulfilled our needs and had chosen this particular IHG hotel because of its convenient location on this occasion
We only slept here and didn't need any of the facilities on offer but seemed a good stopover for the business traveller

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comfy bed but sofa bed leaves room for improvement

By

October 12, 2017

club

great stay at this location. the beds were comfy but the sofa bed mattress was not as good. breakfast was great, as was the entire staff. wish it had a heated or indoor pool though.

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Disappointed in Room Quality

By

October 10, 2017

club

The room smelled very musty. Disappointed in the quality of it compared to other Holiday Inn Express hotels.

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Great experience

By

September 29, 2017

Friendly staff, clean room, comfortable bed... Had a great stay in Cedar Park!

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Comfortable bed

By

September 29, 2017

club

I always enjoy staying with Holiday Inn. The rooms are clean , breakfast is great. The bed is amazing.

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Austin guest experience

By

September 25, 2017

club

Hotel was clean and we'll staffed. The rook was veer comfortable and meet my hotel needs.

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Review

By

September 25, 2017

club

Very nice. I enjoyed the stay and was very pleased with the staff, they were very helpful.

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Nice hotel, not so much regarding your survey

By

September 25, 2017

club

No Comment in this field - - other than to say your survey was way too long. I will never take my time to fill out another.

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Poor

By

September 24, 2017

Poor quality. Poor quality stay. Hotel should have offered another Holiday Inn Express in the area.

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Responsive dtsgf

By

September 24, 2017

club

I had a problem with my hotel room when I checked in. I wanted to talk to someone about changing rooms because of an odd smell and the pillows were not hypoallergenic as I had requested. The front desk staff quickly found me another room that I could use for the duration of my stay. I appreciate there flexibility and getting me into another room. The breakfast bar was okay, however the food choices were exactly the same every day.

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Decent Hotel

By

September 22, 2017

club

We stayed there for a softball tournament and it was good for that. Our rooms never got cleaned in the 2 days we were there and that is our only complaint. Other than that the hotel was good.

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