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Holiday Inn Express & Suites Brighton South - US 23

6910 Whitmore Lake Road , Brighton, 密歇根州 48116

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
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整体体验

4.5

基于 670 评论
93%
推荐此酒店

Ratings Breakdown

670评论

  • 5 星级
    494
  • 4 星级
    102
  • 3 星级
    33
  • 2 星级
    21
  • 1 星级
    20

nice hotel but lots of staff issues

By

2021 七月 21

Brand new hotel, nice ammenities if you can get someone to let you in. Too much attitude from front desk and breakfast lady. I'll go to another hotel when I'm back in town.

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Great place, awesome weekend

By

2021 七月 21

club

Christian did not disappoint when he said, it’s a nice hotel and they keep it very clean! While literally driving, I called looking for a vacancy at a nicer hotel, at midnight, after deciding to leave a hotel that was not what it was advertised as. In town for a weekend baseball tournament, my son and I had a great time and felt spoiled!

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Two Night Stay

By

2021 七月 18

club

I am not particularly fond of the outside; however, I found the inside of this Holiday Inn Express to be open to sun and airy. I did not feel closed in as I do with other older Holiday Inns.

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Love the room and friendly service

By

2021 七月 11

club

I have tried many AirBnB’s and hotels in the area because I travel to the Brighton area frequently. This hotel is the best option overall for quality, cleanliness, friendly staff and nice guests.

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My experience

By

2021 七月 06

It was great, but bottled water would’ve been good and having access to the breakfast would’ve helped. Overall it was a good experience.

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A nice stay at Brighton, MI

By

2021 七月 03

We have stayed here several times. It is still a “new” facility and we love the room design and quality of the bedding.

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great bed

By

2021 七月 02

The front desk does an exceptional job. Breakfast was understaffed and variety was weak.

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Extremely clean and very comfortable

By

2021 六月 27

Great stay with extremely clean and comfortable room. Bed was firm and comfortable, and AC kept us very comfortable. Check in was a breeze. Breakfast offered great variety of items to take on the road. Overall, a great value for the money spent!

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Dave And Jo Anne Granddaughter Graduation Party

By

2021 六月 24

platinumelite

Very accommodating .to our personal needs and was vevy accommodating to our early check in request,

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Local Family Gathering

By

2021 六月 23

club

The motel was conveniently located for our needs !!!!!!!!!

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Traveler Business With Family

By

2021 六月 20

Good overall clean, close to shopping, Highway,
Good staffing very polite

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Great hotel for what we needed, but Jason and Jennifer should be fired.

By

2021 六月 17

club

We arrived at this hotel after a 12 hour drive from New York to attend a friend's wedding, arriving at approximately 10:45pm. We were greeted by a fake smile and disgustingly fake greeting by both Jason and Jennifer, the front desk managers. Long story short, I had SPECIFICALLY REQUESTED NO ROOMS BY ELEVATORS/ICE/VENDING MACHINES...We were sent to Room 413 by these 2 clowns, which was RIGHT BY THE ELEVATORS/ICE/VENDING MACHINES!!! While checking in, I caught Jason and Jennifer exchanging glances and laughing. They then stuttered out something about them "playing a game," to match the reservation to the guest, and then high fived each other. After going to this room, I told my husband, "they did this on purpose." We went down to the front desk, now staffed by a more professional and accomodating 25 year old manager named Christian. I went to the desk, and asked if it was something this hotel did to guests when they asked specifically NOT TO BE GIVEN CERTAIN ROOM LOCATION. Christian looked confused so I explained. He looked and confirmed what was requested, and assured us it was NOT MISTAKE, but couldn't have been nicer and immediately accomodated us in a different room, more like we had requested. I understand that not all requests could be accomodated; but Christian had no problem switching our rooms. So, Jason and Jennifer should be fired for their unprofessionalism and outright trying to sabotage people..They messed with the wrong New Yorkers.

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