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Holiday Inn Express 埃德蒙顿DOWNTOWN

10010 - 第104街 , 埃德蒙顿, 艾伯塔省 T5J 0Z1

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.3

基于 1395 评论
91%
推荐此酒店

Ratings Breakdown

1395评论

  • 5 星级
    787
  • 4 星级
    422
  • 3 星级
    85
  • 2 星级
    58
  • 1 星级
    43

Great Business Trip

By

2020 一月 11

platinumelite

The staff was great and inviting. Downtown Edmonton is not conducive for much entertainment but the hotel is located in downtown for all my meeting needs. My business partner was leery of staying at the hotel but now it is our official hotel for our visits to Edmonton for all of our business needs.

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12 Night Stay

By

2020 一月 10

platinumelite

I had a very good stay at this Holiday Inn. The staff were pleasant and helpful throughout my two week stay. I enjoyed chatting with the breakfast attendant every morning. He was cheerful and attentive during our conversations. It was a good start to the day.

The room was comfortable and I was able to sleep soundly. As I was there over the Christmas holiday I had little use for the balcony. However, I did look out on a couple of occasions.

The hotel was centrally located for my stay. The parking was right beside the hotel and the lot was well lighted. I had no concern walking from my car at night.

I had an issue with making local calls which was resolved by the staff. They apoligized for the problem. It was a minor issue and was resolved quickly. All the staff I interacted with were professional and pleasant.

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Отзыв

By

2020 一月 10

club

Все было просто супер.нравиться цена и комфорт, завтрак не очень но и на этом спасибо!

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Service was good

By

2020 一月 08

club

I enjoyed having a chat with benji the breakfast guy every morning. He was very attentive and pleasant

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Friendly and helpful staff

By

2020 一月 01

We have come here for over 10 years, and some of the staff have been there most of that time. We were welcomed by name. Staff took time to chat a little and smile. They remembered special needs.

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Overpriced for a low quality hotel

By

2020 一月 01

club

The rooms are a fair size with a nice balcony. Beds are comfortable. The noise is the rooms made sleeping impossible. Front desk staff were less than helpful. Told them that the phone in the room wasn’t working and asked for more towels. They said we would have to phone down about getting more towels! Pool area is nice but hot tub is unbearably hot. When I turned on the bathtub water it came out as grey sludge. Eventually ran clear but who knows what the first liquid was. Can find much nicer hotels for the same price point.

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Ms Bebe

By

2020 一月 01

club

Had a wonderful stay at the hotel. The customer service rep by reception was very friendly. My one night stay was very peaceful and relaxing - I was very rested the bed was very comfy. I loved - this was the highlight of the year! Thank you so.much for your services!

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Great hotel, with a solid location

By

2019 十二月 30

club

Great front desk staff, that are very professional and more than happy to help out with any problems that may come up during your stay

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Worst stay at a holiday inn

By

2019 十二月 30

club

Would give less than 1 star if I could. Oily lube like substance on beside table, bathroom had old dried up tooth pasted on the sink, bed sheets couldn’t have been put on any worse, people ordering pizza at 2am in the hallways, hotel staff arguing early in the morning outside our door and the manager brushed it off as a silly argument. They paid for our parking to make up for a very disappointing stay.

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Horrible Experience.

By

2019 十二月 30

club

Arrived late due to car troubles but made sure to let the hotel know. Upon arrival they had booked my room for the night prior and due to the nature of our stay, we had no time to mess around and needed a room as soon as possible. This took an additional hour and a half to figure out , as they had already charged me. They did not inform me of different payment methods , and told me my only choice was to pay credit card even though debit was an option after an hour of discussing this. BUT did mention i could get a discount (even though i had spoken to them on the phone about a room discount due to the event we were attending but it was never mentioned) because i was in town for a convention. We finally paid for a room, as well as a $300 deposit for the room only to realize our toilet had broken pipes and didn’t work. We had to switch rooms at 2am and the front desk staff was extremely nieve and ignorant. I had trouble finding a manager, but once i did he apologized for his staff and refunded me for the night i DID NOT STAY. I am still waiting for this refund but an extremely disappointed with the front desk staff, and the condition of my room. The house cleaning staff also walked into our room unannounced , BEFORE CHECK OUT TIME.

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Friendly stsffs

By

2019 十二月 26

club

Friendly staff during breakfast the only thing im confused is there's an extra charge in my credit card that doesnt show in my bill.. not sure what it is.

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Very relaxing, amazing stuff

By

2019 十二月 25

I always have an amazing stay at the Holiday inns,they're always comfortable relaxing the staff is always polite the food is good the pillows are absolutely amazing...

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