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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 771 reviews
93%
Recommend This Property

Ratings Breakdown

771reviews

  • 5 Stars
    447
  • 4 Stars
    225
  • 3 Stars
    46
  • 2 Stars
    30
  • 1 Stars
    23

Great service, very comfortable and welcoming

By

April 25, 2017

club

Best value for a downtown hotel. Reasonable parking fee, excellent, quiet, clean and comfortable room. great staff and good location.

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Comfortable bed clean room

By

April 25, 2017

club

Told there was a restaurant there and it closed at 8. The day of the surgery we ordered in... the next day decided to go to the restaurant, however it was closed..very disappointed. By the time we found a place, not too far away it was 8:30 Too late for
Me !

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Helpful and friendly staff

By

April 21, 2017

club

Looking forward to seeing all renovations complete and everything re-opened. One elevator was being serviced.
Staff very helpful and appear to enjoy what they are doing which adds to the enjoyment for clientele in my opinion.

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great service

By

April 12, 2017

Amazing staff, nice rooms, I will definitely be staying at the hotel in the near future.

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Travel for business

By

April 06, 2017

club

Clean hotel with friendly staff. I Would stay here again.

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satisfying stay

By

April 04, 2017

Front desk staff were very friendly and more than willing to help solve problems.

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Great Location

By

April 03, 2017

club

Short walk to Rogers Place was nice. But you'll pay a little more for your room than hotels not downtown and parking is NOT included in the price of your room. Room was very clean and beds and pillows were very comfy but a standard 2 Queens room is on the small side. But for only 1 night we managed OK.

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Nice stay

By

April 02, 2017

club

We stayed for business and pleasure. We enjoyed the pool and fitness facilities

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Travelgirl

By

April 02, 2017

Awesome beds/pillows; have stayed here enough that staff and I recognize each other; staff always helpful and professional.

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Great Location

By

April 01, 2017

club

Beautiful hotel..great location. Staff was friendly and helpful. Just needs better parking.

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breakfast

By

March 30, 2017

club

the breakfast was a normal hotel breakfast it did not stand out from any others I have had .it was still good but not great .

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Great room

By

March 28, 2017

club

Nicely renovated room, good view, friendly service. We like the breakfast options here.

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