Rated 4.2 out of 5 by 369
Rated 5.0 out of 5.0 by RovingConsultant Understanding and Accommodating
My first time at this property despite being in Edmonton regularly on business. I was trying this location due to growing dissatisfaction with my 'usual' hotel. Immediately upon arrival, the staff were friendly and welcoming and graciously accommodated my request for a room at the far end of the hall, away from the elevator to reduce disruptions for this 'light sleeper'. The room was clean and spacious and the breakfast was excellent [and included with the room as opposed to an expensive 'extra' at other locations]. I will definitely be back: this will be my new 'home away from home'. Thank you.
April 18, 2015
Rated 5.0 out of 5.0 by Smither Blithens Really Appreciate the included Breakfast Service
Reception staff at the front desk were excellent... They explored reasons for our stay (our daughter's medical situation) and sought to accommodate us at the minimum possible rate.
We have always appreciated the breakfast included in the room rental rate. We particularly appreciate the attention of Flor, the attendant at the breakfast service. Flor has always taken the time to be courteous and to engage us in conversation. We are simply delighted with her!
Room service while we were out was just superb!
April 17, 2015
Rated 5.0 out of 5.0 by Mickeym00 Great hotel, great staff
I stay at this hotel regularly and have thoroughly enjoyed getting to know the staff, who are always friendly and welcoming.
I have nothing by way of criticism to offer in this review.
The hotel staff/mgt has worked tirelessly to support guests through months of renovations and have done so with smiles on their faces:)
April 16, 2015