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Holiday Inn Express 弗雷泽,MALVERN

1 Morehall路 , 弗雷泽, 宾夕法尼亚州 19355

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宾客评论
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88%
推荐此酒店

整体体验

4.3

基于 629 评论
88%
推荐此酒店

Ratings Breakdown

629评论

  • 5 星级
    351
  • 4 星级
    174
  • 3 星级
    51
  • 2 星级
    29
  • 1 星级
    24

Visiting family

By

2020 八月 03

club

Convenient place to stay for the Malvern, West Chester, King of Prussia area. Due to Covid 19, breakfast choices were extremely limited. Overall, nice place to stay for the money.

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Old hotel

By

2020 八月 03

Very old hotel. Need renovation. There was no cold water . Almost got burnt taking a shower. Thank God it was not my 8 year old daughter .

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Hotel is worn and not so clean

By

2020 七月 25

platinumelite

It would be nice to have a refresh of this property. Hotel just did not seem clean. Staff was very friendly and nice, but morning crew - while prepping breakfast, did not wear a mask during covid. She did wear gloves - so there is that.

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Pillows were great and mattress was comfy!

By

2020 七月 18

We needed to leave our house and this was the closest place to go - I was upset and the front desk woman knew but made me feel ok. It was a nice, safe, and comfortable stay!

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Great hotel

By

2020 七月 08

platinumelite

Very clean hotel.
Staff, room and services were wonderful .
I would definitely recommend this hotel and the IHG app. To all that I know.

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Good stay

By

2020 七月 07

club

Only complaint was no blind on window or ability to adjust drapes. Light came through al night from nearby business signs.

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It was okay

By

2020 七月 07

club

Usually I don't have any problems, but this time around, I don't think the bathroom was cleaned. There was a hair on the floor when I got there, there was a half used bar of soap still in there, and my room only had a half a roll of toilet paper.. I didn't have to actually shower there or sleep there overnight so I didn't make a big deal at the time. Everything else seemed up to par however, this needs to be brought to someone's attn.

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IHG hotel stay

By

2020 七月 03

club

5/10 wasn't the best but wasn't the worst either. Pretty mediocre stay if I say so myself

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No breakfast

By

2020 六月 17

I understand why because of the virus but no water in the room for coffee and no food at all and was told that there would be a few items .

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Disatrous Air Quality

By

2020 六月 17

Quality of Personal Contact, Behavior, and Help by Renee, the Sales Mngr, was Excellent. The Quality of Customer Service by the Temporary Manager Gentleman was not the best,, for he did not attempt to physically provide a luggage
cart for a handicapped person, and was rather snide, when
inaccurate charges were made from IHG REWARDS online, as he tried to pay the inaccurate charges, and then dispute it, rather than correcting the fee overcharge immediately......of which I then of course I left the hotel for
a couple hours then, to call IHG first hand, to correct the
issues. Then the hotel gentleman insisted he then changed my room from a KING BED HANDICAPPED ROOM, DOWNGRADE TO 2 DOUBLE BEDS.,

from a KING BED HANDICAPPED ROOM , to 2 double beds with deplorable air quality conditions. SALES MANAGER RENEE WAS EXCELLENT AT THIS HOTEL,,,

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Cleaning needs to be prioritized

By

2020 六月 12

platinumelite

The property grounds are not well maintained. The rooms were not clean, which should be even more of a priority right now. I was disappointed. This did not hold to the standard that most IHG properties do.

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Perfect place to stay in Malvern

By

2020 四月 02

club

Very neat and clea hotel, great room serving tea coffee open 24x7, very nice hot breakfast. Best part is the vicinity to Food shops like Panera Bread

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