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Holiday Inn Express & Suites 诺福克国际机场

1157北军事公路 , 诺福克, 弗吉尼亚州 23502

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
87%
推荐此酒店

整体体验

4.3

基于 1115 评论
87%
推荐此酒店

Ratings Breakdown

1115评论

  • 5 星级
    727
  • 4 星级
    205
  • 3 星级
    83
  • 2 星级
    45
  • 1 星级
    55

Vacation

By

2020 八月 02

club

Other than our mishap witch Paolo took care of rather quickly and super nice. It was all good

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East coast getaway

By

2020 七月 30

This was a short trip to get away during these difficult times. This hotel did meet our needs however during these unfortunate times it's really difficult to give them a proper and very thorough review. None the less, I believe the money I spent was worth what I had received. I hope to spend time in this hotel once we are past these difficult times.

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Training

By

2020 七月 29

club

There was misunderstanding about payments on card or in cash.

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Very clean

By

2020 七月 28

club

Because of the time we are living in, my main concern is cleanliness. The rooms were extremely clean and sanitized, and from our access in and out the hotel you see staff taking precaution of mask and gloves and wiping down public areas

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Great room

By

2020 七月 27

club

The room was fantastic, suggest booking the king suite! The room service was excellent,;however, no jacuzzi and the pool was cold without any towels in the area!

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Not as Clean As Expected

By

2020 七月 27

The IHG CLEAN Promise was not up to par on this hotel.
I had to request a change of 2 comforters because of the stains and there were dirt on one of them. The bathroom stinks! I am not exaggerating but it smells like armpit. There was a curly hair on the bathtub and the toilet lid has urine smudge underneath, there were no bathroom tissue and I needed to ask for one, the housekeeper in the hallway said my room was not on her list therefore she cannot give any, thankfully the maintenance guy volunteered to help us. The phone has smudge and the table has food crumbs(I had to wipe it myself and I included the door knobs as well because it doesn't look like it was also cleaned). Not all employees are wearing masks in the hallway, there were no hand sanitizers readily available in the hallways or reception hall.

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Family visit for Memorial

By

2020 七月 26

club

The hotel staff was friendly and readily available. Because of Covid19 the breakfast in a bag was minimal. I think they more choices could be made available. Otherwise, nice stay here. I would stay here to go to the beach at another time.

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Safe environment and friendly staff

By

2020 七月 23

club

They were very accommodating to our needs and were all wearing masks and being clean.

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Unclean is putting it lightly

By

2020 七月 21

My wife and I had to travel to Norfolk for her National Hygienist Board Exam, so we wanted to stay somewhere near the testing site. As we arrived the person working at the front desk was pleasant and informative about certain changes the hotel has put in place due to Covid-19. Unfortunately that was the only good part about staying at this hotel. I would expect the cleaning efforts to be increased during a global pandemic, but this was certainly not the case. As we took the elevator up to our room we noticed gum stuck to the wall in plain sight and trash throughout the hallways. As we entered our room we noticed used Keurig cups sitting on the tray and even in the machine. The refrigerator had some pink juice left in the bottom drawer and the shower door and walls looked untouched by the cleaning staff. We were missing a pillow on the bed and the sheet wasn't even on the bed all the way. Mind you we arrived at 5, which is well past the check in time, so this should have all been addressed.

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Great Place to Stay

By

2020 七月 20

club

Family enjoyed the stay, great location, close to stores and restaurants, easy access in and out

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overnight

By

2020 七月 20

one night stay, check in was excellent, went downhill from there. Broken toilet seat and sink drain. Beds were very confortable

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Horrible hotel

By

2020 七月 20

club

I did not like it awful general manager very rude and was not trying ti listen at all..they made me book a room and then kept closing the pool to which i came for that and that only they didnt even offer me a extra day due to my inconvenience..just 20 dollars off...which was not enough horrible

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