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Holiday Inn Express & Suites Plano East - Richardson

2001 E President George Bush Highway , Plano, 得克萨斯州 75074

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宾客评论
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95%
推荐此酒店

整体体验

4.8

基于 276 评论
95%
推荐此酒店

Ratings Breakdown

276评论

  • 5 星级
    235
  • 4 星级
    28
  • 3 星级
    6
  • 2 星级
    5
  • 1 星级
    2

Plano, TX

By

2020 十一月 28

Our stay at the Plano, TX Holiday Inn Express was most enjoyable and very comfortable.

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better service and food

By

2020 十一月 25

club

stayed on this hotel to use indoor pool. pool was cold and ac was on which double the coldness. inquired to the night shift front desk and gave me all kinds of excuses. he should have just said, he had no key to make adjustments. breakfast really tastes like plastic. can't provide potato to my daughter because they were spicy. no eggs or bacon on weekends. wished they had coffee available in the lobby 24 hrs. not even ice water is available. sausage was too rubbery. tried to call front desk several times on Friday and no answer. left a voicemail and called me back the next day. that was poorly done. rooms were great. but the water slows down in the sink faucet when shower is on or flushes the toilet. parking was good.

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Great hotel

By

2020 十一月 25

club

Modern yet cozy decor, affordable rates, courteous staff, I would definitely recommend this hotel.

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Great service

By

2020 十一月 24

club

Real good service cleaning real
Nice didn’t have any problems checking in real fast service and real fast checking out

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Bad location

By

2020 十一月 18

Sadly one side of hotel faces busy highway other side faces the cities power station

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Amazing stay!

By

2020 十一月 18

club

We only stayed for one night, but it was a very comfortable stay. The room was so clean, beds, pillows were comfy. Very quiet area, which is always a plus. Front desk was very polite and welcoming. I definitely recommend to all!

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Great place to stay Best locatin ever

By

2020 十一月 17

platinumelite

I would reccomend and have many times to family and friends.

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Overnight stay

By

2020 十一月 03

club

enjoyed the hotel. Comfortable beds and pillows. I understand with the pandemic going on with the breakfast choices, but they weren't very good.

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Loved my stay!!

By

2020 十月 28

I went because I’ll be moving back to Texas soon. My fiancé and I needed somewhere we could rest and a place that was following Covid regulations. We felt safe the entire time and the breakfast was amazing each morning. Very peaceful place.

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Excellent stay for the price

By

2020 十月 28

club

Very simple, no-frills newly built hotel. Staff was extremely nice. Breakfast was served by an attendant with a limited menu due to COVID precautions. Bed was extremely comfortable with very soft sheets!

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Not the IHG quality I’m used too

By

2020 十月 28

club

I would not recommend this hotel solely based on the customer service. The room and property were nice and clean. We needed a few things from the night front desk clerk and he was completely unhelpful. We had to go down several times because he kept telling us the wrong thing and was unwilling to get off his phone long enough to assist us. He eventually told us we needed to wait until the morning. The problem was I spilt my water on the sheets and mattress topper so it really couldn’t wait until the morning. We then got locked out of our room the next day because the key card was not activated for the length of time needed.

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Soft bed

By

2020 十月 27

club

Housekeeping knocked on door at 9am. I didn’t answer as I was asleep. She opened the door. Thankfully it was bolted. I opened the door and she was walking away. I asked her if there was something see needed. She said no. Yeah, don’t do that. Was very unpleasant experience. I was also never explained the $50 additional charge that is suppose to be refunded back until I asked at checkout after I had checked my bank account.

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