 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience 4.8
95%
Recommend This Property
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Good stay
ByBecky
December 22, 2020
IHG provided a clean comfortable room and we are grateful for a good place to stay.
eh
Bybroooooo
December 18, 2020
lock was broken and then maid kept knocking but said sorry each time like 3x in morning
Clean, comfortable,
Bycharvey
December 16, 2020
Overall great experience. Good location. Fairly priced!
Great place
ByChicago409
December 08, 2020
Had a very enjoyable experience
Will definitely return
Very convenient location, clean, and great night staff.
BySam C
December 08, 2020
I stopped for a night during a 2 day road trip and it was great being able to reserve the room last minute with the app, showed up at 10pm and the night staff was quick, polite and made everything welcoming.
Excellent Stay
ByMike
December 07, 2020
This was an excellent hotel. There was nothing too over the top and nothing subpar. It was just right and that’s makes it exactly what I was looking for.
Plano, TX
ByDavidnSherry
November 28, 2020
Our stay at the Plano, TX Holiday Inn Express was most enjoyable and very comfortable.
better service and food
Bypinoy
November 25, 2020
stayed on this hotel to use indoor pool. pool was cold and ac was on which double the coldness. inquired to the night shift front desk and gave me all kinds of excuses. he should have just said, he had no key to make adjustments. breakfast really tastes like plastic. can't provide potato to my daughter because they were spicy. no eggs or bacon on weekends. wished they had coffee available in the lobby 24 hrs. not even ice water is available. sausage was too rubbery. tried to call front desk several times on Friday and no answer. left a voicemail and called me back the next day. that was poorly done. rooms were great. but the water slows down in the sink faucet when shower is on or flushes the toilet. parking was good.
Great hotel
Bymoejada
November 25, 2020
Modern yet cozy decor, affordable rates, courteous staff, I would definitely recommend this hotel.
Great service
BySerash20
November 24, 2020
Real good service cleaning real
Nice didn’t have any problems checking in real fast service and real fast checking out
Bad location
Byedfudge
November 18, 2020
Sadly one side of hotel faces busy highway other side faces the cities power station
Amazing stay!
ByBecca
November 18, 2020
We only stayed for one night, but it was a very comfortable stay. The room was so clean, beds, pillows were comfy. Very quiet area, which is always a plus. Front desk was very polite and welcoming. I definitely recommend to all!