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Holiday Inn Express 圣安东尼奥的N -河滨区

120卡马龙街 , 圣安东尼奥, 得克萨斯州 78205

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
69%
推荐此酒店

整体体验

3.8

基于 1395 评论
69%
推荐此酒店

Ratings Breakdown

1395评论

  • 5 星级
    603
  • 4 星级
    335
  • 3 星级
    152
  • 2 星级
    150
  • 1 星级
    155

Great hotel

By

2020 十一月 17

Overall was a great experience the staff was friendly the atmosphere overall was very friendly I would definitely recommend this to anyone going

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Riverwalk

By

2020 十一月 16

club

It was close to the Riverwalk and downtown. Just have to pay for parking and it is valet parking so you would have to call and have them bring you your car. Room was comfortable and clean.

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Comfortable experience

By

2020 十一月 11

club

Comfortable rooms. I was there one night. No issues. Price was right as well. Breakfast was so-so, but, it's only because of the covid issues, otherwise I am sure it would have been great. A lot of construction so valet only. I usually don't do valet but it was a nice gesture. Everyone was nice.

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Excellent customer service

By

2020 十一月 11

club

This is my go to hotel every time I’m in San Antonio. Very good customer service. Will be back in the future

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Nice stay

By

2020 十一月 10

club

Everyone that was working here the days I stayed that I came across were very nice and helpful. The bed was comfortable. The bedding ( sheets, and blankets) was either dirty or maybe just stained but it really didn't matter to me because I carry my own bedding ( sheets, pillows, and blankets) as for the breakfast well it was very limited but I think it's due to covid-19.

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Stay Somewhere Else

By

2020 十一月 08

club

I was extremely disappointed in the quality of this hotel. I paid a hotel price for a motel experience. The bed was uncomfortable, the bathroom had communal toiletries, the floor had food from a previous guest, the coffee machine was dirty, I had to purchase water from the front desk to make tea and when I tried coffee grounds fell into my cup from previously made beverages. There was no breakfast of any kind. Extremely disappointed.

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Lack of service/ maintenance/housekeeping

By

2020 十一月 06

comfortable, parking awkward. Pool is very small, hot tub cold

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HI Express Downtown SA

By

2020 十一月 03

Fairly easy to get to from the freeways, but parking is limited.

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Location

By

2020 十月 21

club

Best hotel for the price, location, and breakfast. Construction was crazy but the staff and valet made up for the inconvenience.

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Not worth it

By

2020 十月 17

club

My room ac was dripping water onto the floor after an hour I had to turn it off. Than the room started to smell I told the front desk and they said all rooms are taken but will give you a discount the discount for my whole 5 night stay was a total of 19.01 I paid more that a day just to get sick from the moldy carpet. Than I paid to have them park my car you would think they would park and bring the car to you nope I had to walk with the guy to get my car, that was fun to pay to walk to my car

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This place was in poor shape

By

2020 十月 15

The bathroom was so gross I bought Lysol before I would use it. Hall carpets were stained. Closet door was off the hinges. Bathroom counter was not clean. Valet left car unattended even though I paid for valet parking. Staff was new, untrained and clueless. Homeless people yelling in front of hotel. Long walk through rough area to and from Riverwalk. Grab and go breakfast was awful. Staff tried but were untrained and clueless. I took photos to show staff and they didn’t know what to do.

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Multiple concerns

By

2020 十月 13

club

1.Given a room with a dirty bathroom.
2. Relocated to another (not much better) and offered 20% off.
3. Food on the floor, no trashcan, quite difficult to get through the obstructed doorway.
4. At the end of the stay, the manager reduced 1 night by 20%.
5. Elevator broke.
Desk clerk and valet were wonderful, friendly and accommodating.

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