 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property
Overall Experience 3.9
74%
Recommend This Property
|
Has lots of potential
ByBeso
October 17, 2017
From the the time i heard “I need you to go parrk back there, this is a staff only parking” by a rude valet parking person (big guy with a beard) I knew the kind of service I should expect. Hotel outside look was nice, no parking so we are forced to pay extra $15 which is not bad, Front desk were friendly and thats about as good as it gets. Old look, old lamps, not a good maintenance department and bad smell. Still with a new management it has a lot of potential.
Decent location on Riverwalk
ByKingodlid
October 16, 2017
Staff was great. Breakfast was subpar. Couldn’t adjust the air conditioner. My room key failed twice. Two days in a row. Pain in the rear when you’re dragging bags around.
Terrible night
BySunshine
October 15, 2017
It was awful. Will never stay there again. Very noisy all night. Furniture was falling apart.
Travel
ByJoejoe
October 14, 2017
Nice hotel to stay at with historical value on a quiet street. A bit off riverwalk but staff iris very nice
Decent Hotel, Decent Location
ByJM37
October 14, 2017
Slightly away from the more expensive River Walk area hotels but close enough to walk to the Market Area and River Walk / Alamo areas. Decent breakfast and great staff met needs.
Nice place
ByGuru
October 14, 2017
Nice place to stay with friendly staff and good breakfast.
Needs work
ByNot This HIE
October 11, 2017
I have stayed at this location before and not had any problems. This stay started bad and continued to get worse as the stay progressed. I will question my decision to stay at this hotel in the future.
Great location and value
ByEHO9
October 03, 2017
We have stayed here several times and have been pleased overall with the rooms and service. Some renovation this time and only valet parking. Trolley is near by making it convenient to the River Walk , the Alamo, and the Market Square. Good value.
Friendly and helpful
ByCRich
September 29, 2017
Yes,there was some remodeling going on. But that didn't detract from the whole experience.
We were greeted by friendly and helpful valets, and that friendliness carried over to the front desk staff. Our check in was easy and questions answered knowledgeably. I was pleased with the room and its cleanliness.
I think the only negative was how small and shallow the pool was. But somehow it worked for us.
It seemed like everything was within a block or two of the hotel. I'd call this a great location.
Great time
ByDeborah
September 28, 2017
Staff was extremely helpful. When Savannah found out it was our anniversary she gave us a small present. Really enjoyed our time.
Valet parking
ByRamon
September 28, 2017
Not so bad and safe valet parking. In downtown San Antonio is a good option to include parking.
Great breakfast
ByFelipa
September 27, 2017
I was not pleased with this hotel and would not recommend it. However, the breakfast was good and the food attendant was very nice.