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Holiday Inn Express & Suites San Antonio - Brooks City Base

8222 City Base Landing , San Antonio, 得克萨斯州 78235

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
91%
推荐此酒店

整体体验

4.4

基于 680 评论
91%
推荐此酒店

Ratings Breakdown

680评论

  • 5 星级
    473
  • 4 星级
    104
  • 3 星级
    55
  • 2 星级
    30
  • 1 星级
    18

great service

By

2021 一月 20

clean place workout place friendly people free breakfast coffee all day

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Comfortable beds and clean rooms

By

2021 一月 20

club

Very neat and clean room, comfortable beds and pillows, room has a small fridge and coffee maker, did not get to eat breakfast because they start serving at 7 am.

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San Antonio get away location

By

2021 一月 18

Friendly staff and handy location, highly recommend this hotel.

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Awesome Hotel

By

2021 一月 12

club

Staff was the best. There was no waiting and they acknowledged our Anniversary. Very friendly.

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young man staff

By

2021 一月 04

club

This young man made a delivery to my door with a working hair dryer. He was very personable.


The noise coming from upstairs and neighboring rooms was very loud.

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Great service

By

2021 一月 04

platinumelite

Will stay here again when I need a hotel in San Antonio.

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Tranquilidad

By

2020 十二月 27

platinumelite

La estancia en este hotel fue muy tranquila y relajante, lo recomiendo 100%. Solo hubo un pequeño inconveniente, al parecer no habia desayunos, pero creo que seria por la contingencia del covid 19, pero en cuanto a todo lo demas fue excelente!.

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Not a good experience

By

2020 十二月 24

club

Did not have a great experience with night staff on the ladt night of my stay. Filed complaints but dont feel management took it very serious. Was not able to sleep the last night cause someone accidentally set off fire alarm, staff was rude when we asked questions, staff did not know how to get elevator working again. My daughter had to wait in lobby for 2 hours and finally struggled to get upstairs to top floor due to back and knee problems.. Shower had black long hair that did not belong to any of us and drawers on dresser get opening, had to push close way to often. Management was not helpful, could only offer points to go towards future stays.

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Great Staff, Dirty Hotel

By

2020 十二月 14

It seemed like the staff was nice, but in the time of Covid, I would expect a better level of cleaning.
I found drink rings on our end table. Dust on all of the lamps and picture frames. Soap scum in the soap alcove and a room key under the edge of the bed. All of these things are really no big deal. But I've stayed in several hotels this summer and most have bagged the tv remote and made sure everything was sparkling. After seeing all of that I really did not feel like our room had been sanitized.

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Beware!

By

2020 十二月 08

Someone’s old soap still in the shower. Switched rooms and it didn’t have a shower head installed so they moved me to a 3rd room the day I was leaving so I could shower.
Would not recommend this hotel to anyone for any reason

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Amazing Experience

By

2020 十一月 28

club

The service was great but Lisa when checking in and Nicole when checking out. The hotel was also very clean and I had a great rest. There was no disrespect or distruptions

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Don't stay here!

By

2020 十一月 25

club

Dirty in the common areas. Shut the water off without notice. We won't be back.

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