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Holiday Inn Express 维洛海滩西(I - 95的)

9400 19巷 , 维洛海滩, 佛罗里达州 32966

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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
79%
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整体体验

4.1

基于 571 评论
79%
推荐此酒店

Ratings Breakdown

571评论

  • 5 星级
    316
  • 4 星级
    109
  • 3 星级
    60
  • 2 星级
    42
  • 1 星级
    44

There when I need them.

By

2020 十一月 12

The property is undergoing a refresh so lots of wet paint and primer. And thanks to the pandemic breakfast is bare minimum but it’s better than nothing. Overall a very good stay.

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Gentlemen at the front desk is very amazing

By

2020 十一月 11

club

I can't say enough good things about this hotel everything was clean on pointthe gentleman that runs the front desk in the morning when I checked in I got in early he was super sweet super nice went over and beyond my expectations this is an amazing property to stay on.

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Rooms Are Nice, but all else left me wanting

By

2020 十月 29

The check in seemed disheveled, I was not recognized as IHG Rewards member or Spire Elite. The only mention was my points were deposited. The mask and plexiglass combined with a loud TV behind me made it hard to hear. Of all the hotels I have stayed out during COVID, this offered me the least options for breakfast. The room was nice, clean and comfortable, but the bathroom was not as functional as it could be. As they had no coffee for breakfast in the lobby, a first, more K-Cups in the room would be nice.

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Room complaint

By

2020 十月 27

I wanted to bring up to someones attention about a major complaint regarding room 208. We were there this past weekend for a baseball tournament and when we walked into out room not only did it smell moldy and damp, the AC wasnt working properly and more importantly it was dirty. I made complaints at front office and as nice as they were they offered no solution other than Telling me its renovations. Renovations or not especially during these trying times, rooms MUST be clean. This clearly, as you will see in attached photos is not the case which only allows me to assume the rooms were not Properly cleaned. . I’ve stayed all summer long at holiday inns and this has been my only complaint and there was no resolution. This is and should be unacceptable . Attached you will see my reservation which was made through lead travel. I also forwarded them my complaint. Im hoping some type of comp for stay can be given. Hope to hear from you soon

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A place to sleep

By

2020 十月 23

Understand that COVID situation- there was no coffe in breakfast area in the mornings- woke up my last day to look out the window and stepped In a puddle / AC was leaking. Very unsatisfied

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Room defficiencies

By

2020 十月 18

Hotel had recently been refurbed however room inspections etc must not have been done as room we were in had several problems as I noted in the survey and the Mgr, Quentin was great and helped us relocate to a another room this mgr is one of the best you need to keep him as he has great interpersonal skill levels.

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Quick n Quiet

By

2020 十月 18

Just an excellent find in a busy week. I love this hotel. It is my retreat away from the hustle

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Overnight stay

By

2020 十月 06

platinumelite

We have stayed at multiple Holiday Inns and this one was on the lower scale. This was a pit stop for us after a long drive. I was very disappointed with the cleanliness. The front desk area smelled along with our room. I noticed they were remodeling but it still appeared dirty. We also requested king rooms and got doubles. We were already in our rooms and did not want to have to wait for another room. The hotel also was hidden and difficult to locate.

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Horrible experience

By

2020 十月 05

club

Hotel did not inform that they were only offering what they called a light breakfast. I had no hot water, bugs in the room and t.v. issues. When complaining to the management they said there was nothing they could do, the hotel is old and gets complaints all the time that I should cmplain the following day to another manager. And treated it like it was my fault that I should have asked to move to another room. I was in town for a funeral and this type of hotel stay did not make things any easier.

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Great service

By

2020 九月 09

club

On arrival, the desk person, I believe Quentin, was friendly and helpful. Felt very welcome.

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Do not stay here!!

By

2020 九月 05

Don’t let the renovation of the hotel fool you. There is no hot or even warm water coming from the shower. I brought this to the hotel staffs attention and I was told that I didn’t know how to turn on the water the right direction. He made me sound and feel stupid. His exact words: I am tired of dealing with people who do not know how to turn on the shower. In addition, my room charge was not correct. I was lucky to be able to speak to the general manager the morning I was leaving to get my charges corrected. Also, why say a hot breakfast is included when all you can chose from is one yogurt and a nutrition bar. The breakfast is included in the price so if you are not providing it then reduce the price. I will never go here again!

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Great room and service

By

2020 九月 01

The receptionists were very friendly and courteous during check in and out. We found our room to be very clean with plenty of room to spread out. The bed was very comfortable and I had a good nights rest which I don't usually have in hotels. The hallway was quiet during the night. I would definitely recommend this hotel to family and friends.

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