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Holiday Inn Express & Suites Irving Conv Ctr - Las Colinas

333 W. John Carpenter Freeway , Irving, Texas 75039

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
87%
Recommander cet établissement

Impression générale

4,3

en fonction de 1478 avis
87%
Recommander cet établissement

Ratings Breakdown

1478avis

  • 5 Étoiles
    936
  • 4 Étoiles
    295
  • 3 Étoiles
    107
  • 2 Étoiles
    72
  • 1 Étoiles
    68

Very clean rooms and friendly staff

By

août 02, 2021

club

Very clean room and friendly staff. The pictures on the website were very accurate.

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Estadia

By

août 01, 2021

club

Muy buen hotel, limpio buena ubicación, bonita area

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Filthy Hotel

By

juillet 31, 2021

platinumelite

We chose this hotel due to its proximity to the airport, coupled with the fact that we use IHG on a routine basis. Upon entering the hotel, we were greeted in a mediocre manner. After checking in, we used the elevator to go to the 4th floor. The elevator was filthy, even compared to pre-Covid standards! Fortunately, our room was fairly clean. Upon leaving the next morning, we noticed that the elevator had still been left unclean. The cleanliness is important for a myriad of reasons, but if it’s unclean in this day and age it makes us believe that this hotel doesn’t sanitize well enough to protect its patrons from Covid. We will not stay at this hotel in the future.

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Standard Holiday Inn Express

By

juillet 29, 2021

club

Some maintenance issues, but an overall comfortable stay.

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Big rooms

By

juillet 27, 2021

club

Room was much larger than any other Holiday Inn's that I've ever had before. Very clean, great staff and really close to some great venues.

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Typical Holiday Inn Express

By

juillet 22, 2021

club

It’s what you expect from Holoday Inn express. Clean rooms, comfy beds, hot breakfast.

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Will definitely stay again!

By

juillet 22, 2021

club

Thoroughly enjoyed our stay. Check-in was a breeze. Front desk hostess provided us with menus of restaurants that deliver and recommendations. Our room was beautiful, spacious and very clean. After a long day of working outside, the shower was amazing! Slept well that night. Breakfast the next morning was delicious.

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Horrible customer service

By

juillet 14, 2021

We had no cold water in the bathroom sink for my children to brush their teeth with, it was boiling hot, they had to use the bathroom tub water. There was no bedding available for the pullout sofa even when we asked the front desk. They said they handed them all out. Once the food was finished staff would not refill even though there was more than an hour left for breakfast services. The man “manager” was the most disrespectful, lazy, and unwelcoming hotel staff member I have EVER experienced. He sat in the lobby watching tv and made it feel like a bother when needing something from behind the front desk or that he had to check on. Washers were out of order and they allowed kids in the pool past 1am. We had games at 8am and could not sleep due to the loud noise at the pool. Definitely a liability also if you ask me.

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Friendly Staff

By

juillet 07, 2021

The staff was very friendly, helpful and accommodating.

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Stay here

By

juillet 07, 2021

If you are staying in Irving, this is a great choice.

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Eulises

By

juillet 05, 2021

platinumelite

.very good , I really like it
Very good attention when I did the check in

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Very Accomodating for a Large Youth Group

By

juin 30, 2021

club

We brought a large youth group for a youth conference. The staff was super nice and helpful with anything we needed. Would love to see a hot breakfast back again, but we understand the circumstances. Rooms were clean and beds were comfortable. Conveniently located to the Convention Center.

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