 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
92%
Recommander cet établissement
Impression générale 4,4
92%
Recommander cet établissement
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Warm welcome to this well-sited hotel
ByWestcliff Woman
mai 20, 2022
We were warmly welcomed and given all essential details of wifi, breakfast and bar opening times.
The staff were friendly, efficient and helpful without exception.
Our room was perfectly clean, with a comfortable bed and and had lovely curved windows with views of the London skyline.
This was our second visit and we would certainly stay here again.
Great Location
ByJac157
mai 01, 2022
Staff was friendly. They are very professional and efficient as well.
Fab location and polite and helpful staff
ByKezzie100
avril 27, 2022
Great location for the Tate Modern, Thames Bankside and the city. Easy access and a short walk to bridges to the Southbank, embankment and Somerset House. Restaurants and groceries available close by. Very clean and good value hotel with an express breakfast included.
Busy weekend
Bysither
avril 26, 2022
Hotel extremely with 100 or so checking out meant check was not smooth and could have been handled better. Few other glitches but nothing dramatic
Too expensive and they have charged more from me
Bydsrajapaksa
avril 25, 2022
I have stayed here for about a week and the hotel was not valuable for the amount paid. They don't even provide you with water bottles in the room.
The worst thing is they have charged an extra S$100 for my stay. I won't recommend this to anyone or never will stay here.
Good location and great service
ByLondon2022
mars 21, 2022
Great staff and good stay overall. Room is small so okay for short stay only.
Cleaning let our stay experience down
ByPAL_49
mars 15, 2022
Booking reference: 21341763
I am writing to give feedback on my stay at the Holiday Inn Express Southwark on the 24/02/22.
I left a feedback form at reception when I checked out and hoped to hear something back by now but no response had been given.
We had a family room with a sofa bed that we hadn’t checked until we returned to the hotel late in the evening. When I turned down the bed we found that there was no bed sheet on the sofa bed but worse than that there were two used microfibre cleaning cloths inside the bed. Due to the hour we had no choice but to put the children to bed after removing the dirty cloths.
I complained at checkout to the front desk and the gentleman was very apologetic and said would like the chance to compensate us for the inconvenience and would raise the issue straight away with housekeeping.
This was very much below the standards we have come to expect from Holiday Inn.
Theatre break in London
Byguinnessman36
mars 06, 2022
We had an excellent stay here thanks to the very warm welcome we had from Khaula. The hotel is well located being very close to Waterloo station and within walking distance of all attractions on the south bank. The room was comfortable with an excellent shower. Breakfast was very good for an HIE. We will certainly return and this will be our go to hotel whenever we visit London.
Nice Property, Close to tube stations (Southwark and Waterloo)
ByTrvlgworld2
janvier 04, 2022
Friendly staff, great breakfast choices. Some of the beds could use a new mattress. Shout out to Jean Claude who made our stay top notch.
Excellent customer service
ByMuhammad
janvier 02, 2022
Excellent customer service, especially the level of hospitality shown by reception and other staff incl. Fabio, Rimsha & one other lady I am forgetting the name of now. Really warmly welcomed my family over our short stay.
Excellent customer service
ByMuhammad
janvier 01, 2022
I was extremely pleased with the customer service at this hotel, especially Mo at the reception took care of us as we were checking in. He was very warm to receive us, and offered his advice when i asked a few questions regarding the neighbourhood and food delivery options. Excellent service overall!
Great hotel in great location.
ByKellyA
décembre 19, 2021
Can’t really fault this hotel for the price. Excellent location, good staff, rooms are comfortable, spacious and quiet. Decent breakfast options. Would stay again!