 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
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Excellent!!!
ByKevin
16 December 2021
This is my favorite Hotel to stay at by a mile. love the staff
DEC 4TH VISIT
ByGENE
09 December 2021
VERY PLEASANT CLERKS, SPSCIOUS ACCOMANDATION.
CONVEINTENT LOCATION JUST A SHORT DISTANCE TO OUR GATHERING AT TH ESHLITZ AUDUBON PRESEVATION.PADUCAH
Check out Time
ByHillMR
26 November 2021
Appreciate the 12PM checkout time. That allowed us to work remotely from the hotel room while waiting on our daughter to finish her college classes on campus before we left to take her home. It beat having to sit in our car and work.
Love the Showers
ByHillMR
16 November 2021
Love the fact that there are walk in showers in the rooms. Makes it so much easier for older individuals to get in and out of the shower.
Reliably good
BySolo
10 November 2021
We have stayed here several times over the past 2 years for sports events, both individually and with teams. It's a great location, with a great breakfast, close to where we want to be.
Topping the list for why we stay here is Rosa, the main manager. Whenever we've needed something, either reservation related, or a question once we are there, she's got an answer. She's a real gem for this place, because let's face it sometimes the people running the places don't respond or follow through. We got back from our game and she congratulated the kids on winning ! Not sure how she even knew that, but that's the kind of detail that she has.
We plan on being there again this Spring, which makes 8 stays in 4 years with our teams.
We Would Stay Here Again
ByBigDaddyGoose
10 November 2021
The staff was very friendly and accommodating. The room was modern and clean and the location was safe. The breakfast was a step above the typical continental with plenty of choices. In all honesty there were a couple of issues but they would not deter us from staying here again. During our stay the elevator stopped working and the ice machines were not working. We were on the third floor and had some heavy things to lug down the stairs at checkout. The ice was not a big deal for us. Based on our experience we think these issues are not likely the norm for the hotel.
Not What It Used To Be
ByLiloskar37
07 November 2021
Hotel has great location for our purposes but has fallen in to disrepair since the last time we stayed. Elevator didn't work, broken furniture, it took staff 1/2 day to clean up vomit in the stairwell which you had no choice but to use because the elevator was out of order. Heat unit very dirty so our room and clothes smelled burned. Refrigerator and microwave plugged into same extension cords which is a safety issue.
Staff was very friendly and breakfast was good but not what it used to be. Room was for the most part clean and bed was comfortable.
Don’t stay here if you want to be safe
ByRobert
06 November 2021
Guest room on first floor broke into middle of the night by “the local hobo”. Staff didn’t seem to mind. They said “he usually just tries to get into the bathroom” and shrugged it of. No drink or snack selection to speak of. People smoking weed in the rooms so the hallways smelled terrible. Toilet overflowed for no reason and staff wanted me to clean it up and plunge the toilet. Cars in the lot had anti theft steering wheel locks. Towels outside rooms for days. Avoid avoid avoid!
Comfortable bed and great service.
Byjewels
02 November 2021
Staff was helpful in giving us directions to the place where our conference was located. The lady went above and beyond in my opinion.
Comfortable bed and great service.
ByDr. Dave62
28 October 2021
Comfortable bed and great service. Very clean room. Front desk personel were ALL polite and helpful.
Hotel review from 10/23/21
ByNick
26 October 2021
Hotel looks very nice on the outside, but the room was very disappointing and not up to IHG standard. The area around the air conditioner/heater was unfinished. There was rusted metal and unpainted drywall around the bottom of the wall. The unit was also very noisy.
The track for the shower door was full of red mold/bacteria that had not been cleaned.
The mattress was very old and worn out. Provided very little back support while sleeping.
The hotel is being remodeled and has active work going on during the weekend. I was met with the sound of angle grinders and hammers outside my room window upon check in on Saturday until 6pm. The work started again at 9am Sunday morning. Constant slamming doors and banging from the room above.
Easy to find, plenty of parking.
ByBradley
26 October 2021
Hotel was easy to get to and navigate around. Our room, a corner king suite, was clean and everything worked as expected. We were disappointed that the pool was out of order as we were in town for a getaway and this was not disclosed ahead of time.