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Rated 4.4 out of 5 by 315 reviewers.
Rated 5.0 out of 5.0 by Perfect for a good night's sleep! We were pleasantly surprised with everything from the warm greeting on arrival, the room layout, cleanliness, the comfortable bed, the continental breakfast, right through to the friendly farewell at checkout. 09 July 2014
Rated 4.0 out of 5.0 by Great hotel location for short term visit Fantastic central location round the corner from main tourist attractions. Hotel suitable for family travel and young kids, friendly and helpful staff. Staff could be a little more attentive and the hotel could be a little cooler but overall, very good place to stay. 02 July 2014
Rated 5.0 out of 5.0 by Very good stay stayed 2 nights, welcome was warm and professional, room exceptionally clean, particularly the bathroom (pure white grouting all round!). Breakfast was busy on the first morning, but tables were being kept clean and food restocked. Cooked items could be improved upon, particularly the sausages. Not a vast selection of cereals, and the apple juice tasted rather watery, but other than that it was adequate. Hotel is ideally situated and all staff were personable. Good stay overall. 01 July 2014
Rated 5.0 out of 5.0 by Excellent little hotel in great part of town Was in town for a conference and brought my dog. Even though there'd been miscommunication so no note on file about him, there was absolutely no problem with the booking, and we were easily accommodated with a room on the ground floor at the back. Very quiet & comfortable. Room simple but well set out and spacious. Functional, but with a pleasant atmosphere in general, with comfortable public spaces, so it felt better & nicer than basic. Would happily stay again. 26 June 2014
Rated 4.0 out of 5.0 Personal de habla española Siempre es una ayuda importante encontrarse con personal que hable tu propio idioma. Como nota negativa, la factura no se correspondía con la reserva efectuada. Tuve que efectuar una reclamación después de haberla pagado porque excedía en 40 Libras por noche al precio de la reserva. En su favor he de decir que la devolución del exceso de precio fue atendida inmediatamente y sin discusión 26 June 2014
Rated 4.0 out of 5.0 by All Good Check in staff did not know there was a show on at the Playhouse opposite. They said nothing was on, on Fri. 13th. But we knew there was, so went over the road 25 June 2014
Rated 4.0 out of 5.0 by Great value, service and overall experience Friendly and helpful staff, quite a small lobby area but that was expected in a city centre hotel. Got a little crowded in the lobby area as a result but was not a problem. Room was quite small but that was due to our use of the sofa bed as well as the double bed. Rooms were cleaned to a high standard and the tea bags were replaced which is always a positive. Breakfast was amazing! The whole Holiday Inn had a great welcoming feel and I would most definitely recommend it to anyone staying in Edinburgh for a weekend on a limited budget. 18 June 2014
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