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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 1789 reviews
92%
Recommend This Property

Ratings Breakdown

1789reviews

  • 5 Stars
    1039
  • 4 Stars
    540
  • 3 Stars
    118
  • 2 Stars
    53
  • 1 Stars
    39

Christmas Shopping

By

20 November 2019

As a regular member; I must say this hotel fell way short on quality of the rooms, beds and food quality. My only saving grace was that I used points to stay not money. Having booked a family room thankfully my eldest daughter's plans changed and she didn't come or we would have struggled to fit 4 people into the room. Beds are very tired along with the rooms.

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Holiday

By

18 November 2019

club

Good central hotel, staff friendly, food selection could be better, and drink expensive

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Fabulous!

By

14 November 2019

club

Wonderful stay in Edinburgh! Perfect room, quiet, very clean, and comfortable. Perfect location, walking distance to shops, restaurants, and Old Town. Friendly staff, great wifi and breakfast! Highly recommend!

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Holiday Inn stay

By

11 November 2019

Everything was good except WiFi strength. Could not use it at all but that's my usual experience with all Holiday Inns so not surprised.

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Brilliant

By

10 November 2019

club

We stayed in November 2019 for 5 nights we had a great experience in the hotel check in was so smooth the lady who checked us in was excellent very friendly accommodating helpful great example for the hotel . The breakfast was great plenty of it well cooked and plenty of cold choices great coffee and staff very helpful would highly recommend this hotel in Edinburgh close to all amenities and only around 5-10minutes walk to the centre and close to a lot of interesting places to visit

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comfortable bed but towel supply and proper soap inadequate

By

06 November 2019

A great overall experience but there was a lack of towels and a terrible soap dispenser in both washing/shower areas.

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Overall view of hotel

By

06 November 2019

club

The majority of the staff were very helpful friendly and polite. The hotel was very clean including rooms. Good location and access to local public transport services and shopping areas. Food was nice but could have a bit more variety. Excellent value for the price we paid.

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Lovely

By

05 November 2019

club

Staff are very friendly and hotel is very clean.
There is a good option of breakfast available which will help start your day well. The hotel is in a good location for princess street if your after shopping, the old town if you’d like some history and the play house/Omni centre if your after entertainment.

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Hervorragendes Hotel in sehr guter Lage

By

03 November 2019

club

An diesem Hotel gibt es eigentlich nichts zu beanstanden.

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Position centrale

By

03 November 2019

J ai apprécié l hotel, meme si la chambre était un peu petite
La position est magnifique

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My stay

By

02 November 2019

club

Friendly helpful staff, comfortable bed good food, what else do you need.

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Great location

By

30 October 2019

platinumelite

Great location. Walking distance to shopping areas, restaurants and most tourist attractions such as Edinburgh Castle. Parking lots are not easy to find and only has 8 parking spaces available. Not happy with 20 pounds charge per day as no mention of it on official website. Reception staff were not helpful at all with helping me to solve my parking problems.

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