 Guest Reviews
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95%
Recommend This Property
Overall Experience 4.5
95%
Recommend This Property
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Good location; friendly staff
ByWoody
16 May 2022
We arrived early, 10:00 am, and had our bags held at the desk until our rooms were ready at 4:00 pm. We were greeted with a smile and helping hands. The room was a bit small, but quite comfortable and clean. The bathroom size was adequate. Breakfast each morning was good, but not outstanding. Fairly standard fare, but the sausage, bacon, and baked beans were always hot. Can't comment on the eggs, since I don't eat them. Small selection of breads (toast, croissant, 2 kinds of muffins), though the chocolate muffins were quite good. My wife said the coffee was very good; I'm not a coffee-drinker.
Nice Hotel in a great location
ByKraut22
12 May 2022
The hotel is in a great location for exploring the Royal Mile of Edinburgh. Staff was very kind and helpful. Room was clean but compact. Enjoyed the included breakfast. Would stay here again.
The staff found a ready room for us when we got to the hotel around noon. After a long overnight flight, it was greatly appreciated.
Close to everyting and great sleep
ByKraut22
09 May 2022
The hotel is close to the old town. Rooms were very clean but compact. Employees were were helpful in getting us acquainted with the area.
Good Location
ByKariba
02 April 2022
It's a good location for all the main city attractions. However, as with any city centre hotel, rooms are small, the parking is remote and in the same building as a homeless shelter etc.
Security isn't great either. Could easily bypass reception and use the lift or stairs to any floor without a key card or even getting noticed as we did on many occasions.
Good location and staff. Breakfast needs a bit of work
Bydommer2000
24 March 2022
Very well placed - just off the Royal mile, and within easy walking distance of Grassmarket, Arthurs seat etc. Rooms weren't as good as some other HIEs I've been to - e.g. no powerpoints next to the bed, and the rooms were a bit smaller than usual, but comfy and clean.
The cooked breakfast was not great - I know it's the same menu everywhere, but all the food looked like it had been sitting around for some time, and the bacon was really fatty and rather unpleasant. The other choices were fine though. The buffet area could do with some reorganisation as it got very choked up with more than a handful of people getting breakfast at the same time.
However, overall, a good hotel and I'd go back there.
Excellent hotel
ByMike
19 December 2021
Great staff, highly recommended (and dog friendly too!)
18th Birthday celebration
ByNell
04 December 2021
Always try to book a Holiday Inn simply because the rooms are always so clean. No exception here!
Comfortable and quite,
Visit to Edinburgh
ByZippy
01 December 2021
On a recent visit to Edinburgh stayed here and enjoyed the hotels excellent location ,friendly service and good and plentiful food.
Stay in Edinburgh
ByWilliam
28 November 2021
Bad quality mattress. Got moved to a second room the second night and mattress was no better. Very soft and saggy, woke up with sore back
Business trip
ByBusiness traveler
27 November 2021
Great location and service. Stay was ruined by a noisy character outside most of tbe night.
Enjoyable weekend
ByM G 123
17 November 2021
Expensive but comfortable. Room a little small. Be nice to have a bath. Breakfast good. Friendly staff.
Higher standards expected even for Express hotel
ByMarekW
15 November 2021
Unfortunately disappointed after 1 week stay. Room and bathroom outdated. Bed needs changing.
Breakfast very poor quality although it seems there is big choice