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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 588 reviews
93%
Recommend This Property

Ratings Breakdown

588reviews

  • 5 Stars
    370
  • 4 Stars
    156
  • 3 Stars
    44
  • 2 Stars
    13
  • 1 Stars
    5

Comfortable Stay

By

16 January 2017

I had booked into this hotel for a week while I was attending a training course in nearby Livingston and thought it would be much better option than travelling through from Glasgow each day, and this turned out well for me as the travel in the morning was much more relaxed and only a 20 minute drive each day.

I decided to eat in the hotel two of the three nights that I stayed there and the food was ok but nothing to shout home about. I had fish and chips the first night and it was tasty enoug. On the second night I opted for a beef curry and unfortunately it was not to my taste,. The meat was nice and tender and plenty of it but the bowl it was served in had a lot of oil in the bottom of the sauce and this put me off a bit. It also did not taste very curry like either. The Sticky Toffee Pudding was very nice however.

I thought the staff the first night were not very helpful in the bar but I was quite late in going in for food. On my last night the waitress in the bar and with the food was excellent as was the girl (Claire I think) in the morning where she brought my breakfast to the table for me as I struggle to carry anything as I use two walking sticks.

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Superb

By

15 January 2017

club

Best overnight airport accommodation we have used.easy to find with no parking problems. The staff were so helpful and friendly. Room good and shower excellent. Fish and chips were brilliant.

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Staff

By

14 January 2017

club

Staff were amazing as was the room and the service I have no complaints about anything ,both my husband and myself were well looked after and we would definitely stay at the Holiday Inn again in the future. Thank you to everyone it was a pleasure to stay with you

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New Edinburgh Airport Hotel

By

14 January 2017

club

We previously stayed at this hotel when it was still a Quality Hotel. The rebranding to Holiday Inn Express really works. Spacious room, comfy bed, modern and clean bathroom, efficient check-in and swift express check-out. Perfect hotel when travelling. Would stay again.

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Staff

By

12 January 2017

club

Staff were very helpful. Assisted with transportation. Answered questions patiently and clearly.

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Great stay

By

10 January 2017

club

Great room
Helpful staff
Clean, tidy, smart.
Great shower.
Average breakfast.

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Ideal Hotel location

By

09 January 2017

club

Friendly staff, comfortable bed and very clean room. Perfect location for airport and efficient bus transfer

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Good service convenient to airport

By

09 January 2017

club

Decent hotel, nice room, great bathroom, convenient for the airport

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Friendly service. Convenient for airport.

By

08 January 2017

club

We were greeted in an efficient friendly manner, able to park up our car for a week before having a relaxing night pre an early flight. Regular curtesy buses so no waiting. We parked at nearby Ingleston park and ride before booking in and took tram into and back from Edinburgh for sightseeing and a meal. Very handy for that.

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great for airport

By

07 January 2017

club

ideal accommodation if you need to travel before a long haul flight, staff very helpful, parking good price and shuttle bus great

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Excellent hotel

By

06 January 2017

This hotel is excellent, the proximity of the airport is great, rooms very clean, modern and comfortable, I really wouldn't stay at any other hotel in the area, I highly recommend a stay.

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Ideal start to any holiday.

By

06 January 2017

club

Greeted by very friendly staff who were very informative.

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