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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 779 reviews
94%
Recommend This Property

Ratings Breakdown

779reviews

  • 5 Stars
    504
  • 4 Stars
    200
  • 3 Stars
    45
  • 2 Stars
    16
  • 1 Stars
    14

Great service from front desk

By

18 September 2017

club

The ream at the front desk were happy to help.
The room was clean and the hotel well maintained.

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Easy choice

By

17 September 2017

Easy choice? It is an easy choice - this hotel is modern and clean. It is to the expected standard of this chain which represents good value for money. It is a convenient location, just off the motorway and has parking that you don't have to pay for. Within a short walk there are the usual choice food chain establishments, although I would prefer something a little more original for eating there doesn't seem to be much voice - I stay here on a regular basis so have come to know the area quite well. Best feature at this hotel however has to be the helpful and friendly staff - always made to feel very welcome and nothing is too much trouble - thank you! Only negative I can think of is a bit of traffic noise associated with the location, but to be fair I am rather sensitive to noise as I live in the Highlands.

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Good Place

By

13 September 2017

I love coming to this place its like my personal retreat when needed but the only problem i have with this hotel is the windows/noise outside. If you install Double Glazed Windows and Soundproof doors then i think it would be better

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Noisy but handy location

By

13 September 2017

club

Location handy being just off the motorway and based on a retail park with various places to eat, shop and go to the cinema if you like. The down side to this is the nose generated by lots of young people well into the early hours. This wouldn't be so bad if the room had air conditioning meaning you could close the window at night without being too warm but that isn't the case.

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Great stay

By

11 September 2017

Had a great stay at this hotel the rooms have been re furnished and are clean and tidy, Has a good welcome on arrival and the staff were all very friendly and helpful

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Great service and comfortable rooms

By

09 September 2017

club

Staff are really friendly and helpful, rooms are clean and comfortable

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excellent

By

07 September 2017

excellent hotel with friendly and efficient staff.

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Very helpful staff

By

06 September 2017

club

Upon arrival the staff made a room for us in the hotel that was otherwise full. We will forever be grateful since most of Scotland was booked for the night. The staff also helped us plan our vacation in the morning when we were checking out.

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great stay

By

05 September 2017

club

this was a nice place to stay with free parking and places to eat around the area if you do not want to stay in the hotel. staff very good and nothing was too much trouble

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relax before day of study

By

04 September 2017

great experience friendly staff. breakfast ok a bit dry

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Fantastic customer service

By

03 September 2017

Convenient location near the motorway with a few shops and restaurants surrounding, room was good value for the 4 of us and laid out ready with the sofa beds. Had a problem with some other guests causing noise in the night but sorted by the hotel with empathy and understanding very quickly and so overall a very positive stay.

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Excellent Stay.

By

03 September 2017

club

The overall experience was excellent. The staff was very professional helpful

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