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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.6

based on 313 reviews
95%
Recommend This Property

Ratings Breakdown

313reviews

  • 5 Stars
    247
  • 4 Stars
    40
  • 3 Stars
    13
  • 2 Stars
    8
  • 1 Stars
    5

Less the expected.

By

24 July 2017

While the front desk staff were very helpful and pleasant there were a couple of key items that made my stay less pleasant. One is the antiques TVs with extremely poor quality reception. The other is level of cleanliness. In my bathroom, I noticed a large ball of hair under the sink next to the wall when I checked in. It was still there when I checked out three days later. This made me wonder about the level of cleanliness with the carpet also. Since I stay at the hotel mostly for business travel, I relax when I return to the hotel. Not having a decent entertainment option in my room was a definite negative to my stay.

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Great stay

By

23 July 2017

club

Great staff, comfortable room, it the tv did not swivel so I could only see it from the bed easily.

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Comfort and convenience

By

22 July 2017

Very comfortable bed, ample pillows, clean room, and sufficiently quite for resting.
Within walking distance of several local restaurants, and shopping.
Friendly and courteous staff.
Would stay here again if in the area.

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Wedding Weekend

By

20 July 2017

club

We were in the hotel 3 nights for a family wedding weekend. The staff were very attentive, and the housekeeping staff -- especially -- were perfectly willing to reschedule their work around our schedule.

Our only two problems with our stay were a tendency for the wi-fi internet to drop connections and there was a loud crowd in the parking lot adjoining the hotel, so not even on hotel property or something the staff could control.

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Good place to stay

By

20 July 2017

club

I'll stay here again if I ever end up back in Sparta, IL. In general I will stay at holiday Inn options that are available through my corporate lodging for work. I like the added breakfast option (warm cinnamon rolls) that you don't get in other places. I would love if more of the Holiday inn locations were an option with the corporate lodging though.

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Needs new mattresses.

By

19 July 2017

club

The bed was very uncomfortable hard. Needs to have a pillow top mattress on it. Neither me nor my husband nor daughter slept . The breakfast service people were great and the front desk people were great.

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Some of the best front desk attendants

By

14 July 2017

While their names escape me, the two afternoon front desk employees were some of the nicest and most helpful people I've encountered. I stay at many small town hotels, and this one was one of the best. Solid rooms, great internet, and friendly employees. Would stay there again.

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Comfy Room, Great Service

By

14 July 2017

The Sparta Holiday Inn was the perfect place for our family reunion. The Front Desk staff was very accommodating, and the dining server was THE BEST, one of the sweetest people you'll ever meet.

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Sparta Stay

By

12 July 2017

club

My stay in Sparta was comfortable. The staff was great.

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Front Desk was accommodating

By

11 July 2017

With a late arrival and a short stay, we arrived at 11 pm and were checked out by 6 am, we appreciated the front desk accommodating our request for a room upgrade and a cot so our kids could me more comfortable in separate beds.

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Carshow 2017

By

06 July 2017

club

The hotel and staff were great. The only item was the bed was very hard and not comfortable. Otherwise would all was great.

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2 day stay

By

06 July 2017

club

Overall we had an overall good experience. The only complaint is that the water pressure was not great.

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