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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 635 reviews
84%
Recommend This Property

Ratings Breakdown

635reviews

  • 5 Stars
    360
  • 4 Stars
    140
  • 3 Stars
    66
  • 2 Stars
    41
  • 1 Stars
    28

Loved it

By

26 May 2017

platinumelite

I will stay again any time there. I enjoy the foods the stay and the gym. Really clean place by the way

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Comfortable bed and great service

By

26 May 2017

club

Excellent staff, very welcoming and efficient. Room was clean quiet and comfortable.

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Poor choice

By

22 May 2017

club

They don't keep rooms clean. Screaming kids in hall ways every weekend past midnight. Uncomfortable beds. Power went out frequently. Tv went out several times.

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Inn of Excellence

By

22 May 2017

platinumelite

The Holiday Inn Express of Springfield Illinois does not take a back seat to any Inn my wife and I have stayed in on any of our outings . The Inn was very comfortable for the two of us in many regards especially the room atmosphere . The Inn was very clean and quiet .
We will return .

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Clean and great service

By

22 May 2017

Nicely updated, clean and modern. Bed was a bit hard. Internet is fast and reliable.

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Nice Hotel

By

22 May 2017

Clean and updates, Nice and well equipped fitness room. Large lobby.

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Very nice room designs

By

18 May 2017

club

I want the designer to come to my home! Don't complain about the food because every other hotel has the same items.

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Clean room and comfortable bed

By

17 May 2017

club

Clean and comfortable. Breakfast was good. Staff was friendly.

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Had to Pack-up and leave @ 12:30 am

By

16 May 2017

Not even close to what I have experienced and expect at previous Holiday Inn Express locations.

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Special Request ignored

By

16 May 2017

club

We had requested a room near the elevator so my elderly mother would not have to walk far to the room and our room was quite a way down the hallway away from the elevator.

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Clean and comfortable.

By

16 May 2017

club

Satisfied with room The room was nice except for the fact that we could not get out of our room because of the door lock. We had requested adjoining rooms and ended up not being adjoining because we had to move.

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Good rest but no ventilation in restroom.

By

11 May 2017

Restroom too steamy and hot. Front desk associate was very helpful and helped to accommodate us.

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