Rated 4.1 out of 5 by 329
Rated 4.0 out of 5.0 by C and L Breakfast
One of the best breakfast we have had in HIE. Kudos to the lady that prepared the breakfast.
May 30, 2015
Rated 4.0 out of 5.0 by Garyb62 Clean room, good bed
Motel had overbooked room style we had reserved,but they were able to put us in a smaller room with a queen bed, which was appreciated as we arrived at 10 pm and did not want to find a different motel, The manager on the desk was very apologetic for the inconvience and offered a lower rate than we had been quoted,appreciated the thought. Staff was very professional and addressed any concerns. I need to mention it was weekend that Springfield was sponsoring a national race and there were a lot of people in town. Motel staff worked to make our stay pleasant. Thanks
May 29, 2015
Rated 3.0 out of 5.0 by manny19 front desk
JR at front desk was rude and ignorant to my request.
he wouldn't give us a plate or any silver to use to heat up food in microwave
when I ordered food from crown plaza JR wouldn't help at all with mistake in bill. instead I had to get Matt at crown plaza involved to fix the mistake.
JR wouldn't bring any towels up to room because he told me, "that he was too busy".
May 28, 2015
Rated 4.0 out of 5.0 by SHNA1 Holiday Inn, Springfield, IL
Had a fair stay experience. property is good and comfortable for stay. Seems to be short of staff for managing breakfast and cleaning service.
May 27, 2015
Rated 5.0 out of 5.0 by LarrySTL Larry
Excellent hotel for the money and very convenient for meetings at the Crown Center next door.
May 26, 2015
Rated 5.0 out of 5.0 by BigRainbow Works well
This location offers the standard, quality Holiday Inn Express experience. Access to the site is easy. The woman who attends to the breakfast area is very nice, always cheerful and helpful.
May 22, 2015
Rated 5.0 out of 5.0 by whymustI met high expecttions
trip was slow and u able to reach intended reservation. was able to change .
May 20, 2015
Rated 5.0 out of 5.0 by babyjk69 Excellent Choice and Value
I really enjoyed the choice and value of this hotel. The staff was GREAT!!
May 20, 2015