 Guest Reviews
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82%
Recommend This Property
Overall Experience 4.1
82%
Recommend This Property
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Relaxing time at conference
ByDebbie1967
August 10, 2016
The staff was extremely helpful.
The room was a nice getaway while I attended a 3-day conference.
The pillows seemed either too soft of two firm.
I would have liked a better selection of tv channels.
Fun in Springfield
ByJEDM
August 08, 2016
The toilet had bad water stains. The rest of the room was fine. The staff was very helpful for directions and things to do. The breakfast was great and wonderful lady who was in charge of the room
Moldy Pool Area...
ByRT00001
August 05, 2016
Nice Remodel of your hotel..., but Crowne is hurting you next door with their nasty pool.
The most welcoming place I've ever stayed
ByTootie13
August 02, 2016
My 12 year old granddaughter and I chose to stay here during a convention held at the nearby hotel and were so glad we did! Staff was wonderful! The manager seemed to be out and about talking with guests during the morning hours, desk clerks could not have been better, the breakfast was excellent. We have stayed in many places over our years of traveling and this was by far the most pleasant experience. We were there for 7 nights and I can't think of a negative thing to add.
Travels to Springfield
ByEmC92
August 02, 2016
The hotel staff made my stay very enjoyable. The only thing I would like to see an improvement on is the breakfast. It was included in my stay, but it lacked quality.
Satisfactory stay
ByTraveler3657
July 27, 2016
Overall good experience. Some maintenance issues and lack of sufficient staffing.
Simply the best
ByAlpine30
July 26, 2016
Better than all the rest, Very clean and updated hotel, staff was super friendly. Will stay again for sure
Great stay for a family!
ByKazoo Crew
July 25, 2016
Stopped here on the way through to Kansas City with my family. Beds were comfortable, breakfast was hot and exceeded our expectations.
Updated room, great bed
ByBigRainbow
July 22, 2016
I always try to stay at the Holiday Inn Express when I am in Springfield. The location is easy to find and use as a base of operations. The rooms, hallways and breakfast area have been updated since I last visited. Everything was fine before, but I guess they are just keeping pace. I was particularly impressed by the bathroom lighting. One small step backward: no hot chocolate available for breakfast! Otherwise it was the usual good quality. There is now a larger choice of juices. The women who attends to the breakfast area is extremely efficient and exceptionally nice.
Quiet, Comfortable, and Modern
ByCD18
July 21, 2016
I recently stayed here for a business trip and was pleased with the hotel.
The rooms and premises were clean throughout. The rooms had modern furniture and comfortable beds. Though there was a car convention going on the same time I visited, the hotel was surprisingly quiet which made for great sleeping. My room had LED Light Switches in the bathroom and hallway which made for a great nightlight in the middle of the night.
The staff was friendly and helpful and my stay was exactly as I would have expected it to be.
Another Great Stay!
ByFrequent IHG guest 222
July 18, 2016
Great staff! Clean rooms! Close to plenty of restaurants.
Comfortable
Byhot cruiser!!
July 18, 2016
This hotel has been completely remodeled and is clean, bright, and beautiful with pleasing colors and lighting.
A very accommodating staff in every area.
Our stay was very enjoyable.