Rated 4.3 out of 5 by 192
Rated 5.0 out of 5.0 by JK111 Welcoming and very flexible service from night staff
Arrived late in the evening and the check in was quick and our local eating options were explained helpfully.
09 July 2014
Rated 5.0 out of 5.0 Very enjoyable stay
Hotel was very comfortable and clean, staff attentive, location easy to find. Room very comfortable, toilet area fully accessable for disabled, easy to fit disabled scooter in to room. Food very good with lots of choice.
08 July 2014
Rated 5.0 out of 5.0 by TommyTomato Efficiency of Staff
Upon our early arrival, our room was not ready but the receptionist called up to the cleaner to find out which rooms were available, she then proceeded to switch rooms to ensure we were able to check in immediately - very friendly, very efficient and extremely professional.
07 July 2014
Rated 5.0 out of 5.0 by bricky1954 great
We stay here very regulary as it is half way on our journey down South.
This Hotel is a top notch hotel for value every thing is excellent from breakfast staff and even fellow guest who we have talked to when we are having a drink in the lounge think the same as us
04 July 2014
Rated 5.0 out of 5.0 by Big Tom Good staff
Our stay was very enjoyable , the food was good, we have no complaints.
04 July 2014
Rated 5.0 out of 5.0 by heddwyn Good stopover location
I use this HIE when travelling from south to north and/or return. It is an ideal location to break my journey. Good for me as this hotel is dog friencdy and allow my dogs in the room with me.
I don't sleep well so have marked down the sleep component, but that's me and not everyone else. Being so close to the M6 there is always going to be some outside noise, can't be avoided.
The one drawback, nothing to do with HIE, is the pub opposite, who lately have had woeful service times. Earlier this year the wait time on food was up to 90 minutes. The other day over 30 mins. Clearly they should address this but as they have a captive audience I doubt they will. The Chinese restaurant is not open Sunday despite the notice saying they are open every day.
I would recommend this HIE as a place to stay.
03 July 2014
Rated 5.0 out of 5.0 by sammy78 clean and comfortable
Lovely room, clean and comfortable. Friendly and welcoming staff. Good selection at breakfast. Good stay.
01 July 2014
Rated 4.0 out of 5.0 by JulSav Good room Pity about the television
Part of relaxation at the end of a busy day is watching television - this wasn't possible for me due to the limited channels available.
23 June 2014