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Holiday Inn Express Stevenage

Danestrete Hertfordshire, Stevenage, SG1 1XB

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 1286 reviews
93%
Recommend This Property

Ratings Breakdown

1286reviews

  • 5 Stars
    713
  • 4 Stars
    421
  • 3 Stars
    91
  • 2 Stars
    32
  • 1 Stars
    29

Mitch is an asset to the hotel

By

21 September 2019

Our standout experience from this stay was the gentleman Mitch who checked us in. He was one of the nicest customer service agents we have ever met in the hotel industry. He was great with our kids and was generally so warm and kind. Nothing seemed too much. We are Spire members but I think he would treat all members exactly the same. Thanks so much Mitch for enhancing our experience tenfold.

On the total other end of the spectrum, we found Sabrina challenging as an agent to deal with.
I was also a little disappointed that my request for a ground floor room and close to the elevator was completely ignored. We got the extreme opposite with the room being the furthest from the elevator.

Overall the hotel offers excellent value for money and is very well located for several day trips.

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