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Rated 4.0 out of 5 by 153 reviewers.
Rated 4.0 out of 5.0 by Good service Room to the rear was over or close to cooling equipment at ground level that gave off some noise 09 July 2014
Rated 5.0 out of 5.0 by good position great stafff we stayed at the holiday in at as it was close to Hatfield House .It was excellent value for money,very pleasant staff and the hotel was clean . We will definitely staff at a holiday inn in the future 05 July 2014
Rated 5.0 out of 5.0 by Great Hotel Very modern and clean hotel with great staff. We only stayed one night but found everyone very friendly and we were very comfortable in our room. It had everything we needed! 05 July 2014
Rated 4.0 out of 5.0 by Good hotel Two issues during my stay: 1) Whilst getting up during my breakfast to go and fetch a spoon my table had been totally cleared which meant having to go back and start all over again. This was made difficult as the staff were making an issue out of the 10am close. 2) Despite the 'Do not disturb' sign left on my door someone still came into my room to fuss about! Regards Mr P Jones 04 July 2014
Rated 4.0 out of 5.0 by general visit Hotel was value for the money. The staff had a good flair for the job. The only let down was there wasn't enough care shown for disabled people. i.e. fixed hairdryer not disable friendly, soap dispenser needs to be hands free for people with limited use of their hands. With regards to breakfast, main toaster needs correcting, as toast has to be put in three times for the bread to be toasted, causing long queues. If I seem a moaner, I am not, as I own a 4 star graded holiday accommodation my self, and I am aware of what customers needs. 02 July 2014
Rated 4.0 out of 5.0 by H I E Stevenage Was pretty OK, same as usual for a holiday inn express 30 June 2014
Rated 3.0 out of 5.0 by 糟糕的扣款系统 预订了房间居然没有自动扣款,入住酒店刷了我所有的信用卡和借记卡,居然没有一个通过,最后付了现金。 但是后一次入住当天早上,居然从我的信用卡上自动扣款了。 酒店的网络接入不是很方便,要提供账户和密码。WIFI速度勉强能用,墙上的接口无法使用。 早餐非常棒,同岛国其他EXPRESS酒店比非常领先,早餐辅助设施齐全。 酒店房间内的电热水壶没有清洗干净,估计是上个客人用来热牛奶或其他的东西,结了一层污垢,结果第二天拉了一天肚子。后一次入住时的热水壶就没有这个问题了。 30 June 2014
Rated 4.0 out of 5.0 by Convenient location and comfortable bed The hotel is in convenient location for visiting Hertforshire and it also offers possibility for going to LOndon as it is only a short train journey away from Kings Cross. Simple, comfortable room, with breakfast included. Wi-fi connection in the rooms is free but unreliable. Staff is polite and efficient. 26 June 2014
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