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Holiday Inn Express York

Malton Road North Yorkshire , York, YO32 9TE

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 1436 reviews
91%
Recommend This Property

Ratings Breakdown

1436reviews

  • 5 Stars
    921
  • 4 Stars
    361
  • 3 Stars
    88
  • 2 Stars
    37
  • 1 Stars
    29

York

By

28 April 2021

Everything was perfect.
The room was clean and quiet.
The customer support were gentle.

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A lovely venue close to city and new stadium

By

24 April 2021

Well worth checking this hotel out. Great location good parking.
Staff friendly and welcoming. And helpful.
Comfortable rooms the ones with a sofa in add that touch of comfort.
Ideal for sports fans visiting the new stadium and holiday trippers for coastal days out and visiting the magnificent city.

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Welcome Stay

By

24 April 2021

A warm and friendly welcome to an out of town hotel, this property is ideal for accessing north of York, while remaining close enough to the vibrant county city by taxi.

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Raw sewage

By

22 April 2021

When running the tap and shower you get raw sewage smell that is unbearable

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One night stay with family

By

21 April 2021

The staff were great at this hotel. Great price, great location for York.

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Excellent location

By

21 April 2021

platinumelite

Great location, close to a massive shopping centre and beautiful Yorkshire villages and countryside. Very convenient to have an electric charging station on site for our all-electric car. Pleasant and helpful staff. The bed was not very comfortable - too hard, otherwise great value for money.

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Great service fab location

By

20 April 2021

Wasn't sure if we could travel for leisure after emailing the hotel we was made more than welcome. Hotel was spotless. Staff are friendly and very efficient. Breakfast was hot on both days. Due to pandemic it was takeaway but didn't fault on anything. 24hr coffee/ juice machine. Bar was open for takeaway drinks n was a limited food menu. Enjoyed out stay n will be returning.

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Business stay

By

17 April 2021

Everything was good with the exception of the shower. Control knobs were loose/ detached, shower head loose, the curtain was incapable of preventing major leaks. Just needed updating. The desk lamp didn’t work either. These are not significant points, but they do impact the overall experience. All staff members were brilliant!

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Uncomfortable single bed

By

13 April 2021

club

The single beds are rock hard, not a very good nights sleep.
Other than that the staff are great and a credit to the hotel.

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Felt and slept like a cowboy

By

02 April 2021

This hotel is a perfect place to relax, only 10 mins outside of York city centre, a good night's sleep pretty much guaranteed and 2 mins away from Asda, and many fast food restaurants.

Recommend this for those on business and anyone who actually wants a good night's sleep in a quiet area and prefers being woken up by birds than city noise. One last thing.... the coffee served in the morning is like no other!

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Recent stay

By

27 March 2021

Very good for a business trip! Very good service from staff and very clean and Covid safe!

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Good location

By

25 March 2021

club

Clean, Friendly staff. Breakfast average but in this Covid times it is adequate. Location good and parking easy and free.

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