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Holiday Inn Express & Suites Niagara Falls

10111 Niagara Falls Boulevard , Niagara Falls, New York 14304

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
91%
推薦此物業

整體經驗

4.4

根據 1065 評論
91%
推薦此物業

Ratings Breakdown

1065評論

  • 5 星級
    699
  • 4 星級
    231
  • 3 星級
    63
  • 2 星級
    44
  • 1 星級
    28

Dirty rug ,low toilet, fake pictures

By

8月 13, 2020

Stay was horrible very disappointed ☹️ This hotel needs to be upgraded with modern technology very dated beat up furniture, dirty and spotted rug , child like toilets, king room spa was a joke online pictures were very deceiving.

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its average

By

8月 11, 2020

average but not outstanding. The hotel seems a bit dated. Could use some updating and new decor. Rooms are just too plain and blah.

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Breakfast service

By

8月 05, 2020

The breakfast was satisfactory but not what I’m used to staying at a HIG. But given the Circumstances it worked.
Points . Should increase points for stays during these hard times with the virus. More of an incentive

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Would not recommend

By

8月 04, 2020

club

The floors were dirty, pen drawings all over the worn out chairs that we needed a towel to sit on, stains on bedding, old desk chair with no cushions. No receptacles for pet droppings outside. Muffins in morning were expired and very hard.

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So-so

By

7月 21, 2020

club

Easy check in-out but some issues with the room. Bathroom was scuzzy in tub/shower head. I don’t like that you can’t close window curtains to block out early morning sunlight. Love waking up at 6 AM after long drive.

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Comfortable hotel

By

7月 21, 2020

club

Very pleasant and helpful staff. Convenient location to Niagra Falls State Park-less than 15 minutes

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in state vacation

By

7月 15, 2020

With Covid restrictions on travel and yet feeling the need to vacation sensibly , we took our kids, our dog , and our masks to Niagara Falls. As an essential health care worker , I was looking forward to relaxing. IHG welcomed us and made our stay super pleasant. Lots of Covid precautions are in place, masking is mandatory and hand sanitizer was prevalent. Niagara Falls is beautiful and worth the trip. Staff at the front desk were always helpful recommending restaurants and things to do.

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Limpieza deficiente

By

7月 15, 2020

club

Solo estuve hospedada con mi familia dos días y no fueron a hacer la limpieza del cuarto ni a cambiarnos las toallas. Creo que en estos momentos es de suma importancia la limpieza.
Había un letrero donde decía que no caso de no haber limpieza se me bonificarían 500 puntos en mi cuenta de IHG rewards.

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Room dirty

By

7月 15, 2020

The room had dead flies on ceiling, kurig was dirty bugs on wall

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Great hotel!

By

7月 14, 2020

It is so easy to get to and so close to the falls. Very health conscious during the pandemic, great service at the front desk, very accommodating!

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Limpieza

By

7月 10, 2020

club

Buen dia
Nos hospedamos solo dos dias en el hotel, pero nunca fueron a hacer la limpieza.
Mencionaron que en caso de que no limpiaran la habitacion se me iban a bonificar 500 puntos como miembro de IHG rewards. Quiero saber si ya estan bonificados estos puntos en mi cuenta?

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Friendly staff

By

7月 08, 2020

The staff, as we entered, was welcoming and playful while maintain a great level of professionalism. Which is very welcome especially during the covid pandemic. The rooms were very comfortable.

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