 Guest Reviews
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91%
Recommend This Property
Overall Experience 4.5
91%
Recommend This Property
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Consistant services
ByKim00
November 13, 2019
Its great to know that across the board, Holiday inn express is consistent in their value, front desk people being helpful and friendly means a lot to me. Good breakfast, with a great variety of choices. Cleanliness in all areas were very good. Will continue to look for Holiday Inn and Express where ever I travel too. The value to cost is wonderful too
Choose this place to stay
ByBrotherhead
November 12, 2019
Very friendly staff and a safe and clean place for you and your family.
Business trip
ByAndy
November 12, 2019
Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip
Great place for a couple nights or extended stay
ByJMP90
November 04, 2019
I stayed a week at this location for work/site seeing. Good location and an excellent staff. Was always greeted in the mornings when departing and the evenings when I returned for the night.
See-ya Next Fall!
ByDaydreamerX708
November 02, 2019
This location is not the one closest to the falls, however; it is the one that is nicer. :) The front desk personnel were very friendly and welcoming. The front desk gentleman that checked us in had a very good sense of humor. He was also very helpful about answering any questions about the area. It was a very pleasant stay. The breakfast was hot and plentiful with quite a variety of foods. I'm not a morning person, but the breakfast crew sure did start our morning off right with friendly greetings and helpfulness all the way around. The only down fall was housekeeping walking in at 9am, but this can be avoided by learning from our mistake by hanging your "Do Not Disturb" sign if you plan on sleeping in past 9am.
IHG quality
Bywilliam29
October 31, 2019
No bad experiences, good quality, easy in and easy out
Decent Hotel
ByGwendolyn3
October 29, 2019
This was a decent hotel. Not too far from the highway, stores, etc. it was easy to park and get to our room. Room was nothing fancy, but clean and a decent size. The couch and carpet looked a little dated, but clean.
We couldn’t close the curtains to block out the street lights. However, the hotel was completely booked and it was quiet. I was very pleasantly surprised. The breakfast was nice, and convenient. The staff was friendly (especially at breakfast) and polite.
Overall, nothing fancy, but I’ll stay there again.
Great Price Exceptional Staff
ByNicholas
October 29, 2019
This was a terrific stay... my son and I were in the U.S for a hockey tournament, the team stayed at a lesser quality hotel and we opted for the Holiday Inn AND I'm glad we did! It exceeded everything I expected... the beds are better than my $5000 bed at home! Zzzzzzzz
Business in Tonawanda
ByDugnology
October 29, 2019
It was clean and comfortable. The only problem I had was on of the machines in the gym was not working well. I think the pool was closed. Otherwise, the stay was fine.
Nice room and awesome staff.
ByDan Man
October 28, 2019
Overall motel was great, Dustin and Bobby were awesome, parking is a bit tight so have to be careful.
Amazing staff,so helpful.
ByDyms
October 25, 2019
One couldn't ask for a better helpful staff,all my requests were filled to the letter. The room so clean and bed comfortable.. Thanks so much.
Service
ByJim K
October 24, 2019
Great service with friendly staff!!!!!! Will stay at this facility next time I'm in the area not just for the service but also location....