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Holiday Inn Express & Suites Niagara Falls

10111 Niagara Falls Boulevard , Niagara Falls, New York 14304

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 993 reviews
91%
Recommend This Property

Ratings Breakdown

993reviews

  • 5 Stars
    660
  • 4 Stars
    213
  • 3 Stars
    56
  • 2 Stars
    41
  • 1 Stars
    23

Last minute road trip

By

December 05, 2019

club

We decided at the last minute to make a trip to Niagara Falls. I was able to find and book a room quickly. The number they transferred me to for reservations (called because we had a service dog) did not tell me of extra charges for 4th adult and the dog. When they emailed me my confirmation it was in there. I called back and talked with the manager at the hotel and explained I understood charges but it should be told at the time your reservation is being made. Hotel was very accommodating with dog. Hotel was nice, check in and out was great. We will stay here again if in the area!

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A pleasant stay at Holiday Inn in Niagara Falls

By

December 04, 2019

club

We had a lovely stay at your hotel. The room and the beds were very comfortable and the breakfast was second to none. Hopefully we will be back. Thank you.

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Family Getaway

By

December 03, 2019

club

We had an excellent experience during our stay at the Holiday Inn Express. The staff were friendly, courteous and helpful. Check in and out were an easy process. The rooms were well kept and the beds and pillows were very comfortable! I usually do not sleep well in hotels and I had 2 great nights sleep. The breakfast had lots of variety and was a large space to accommodate many guests! We would definitely recommend and stay here again!

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Niagara Falls

By

December 03, 2019

My family and I had a great time at Niagara Falls Holiday Inn. Great customer service and great breakfast that had a variety of food choices and drinks.

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Great Stay!

By

December 02, 2019

The hotel was in a great central location to everything we needed, very friendly staff, clean rooms (bathroom could use an update as you could see there was some type of a leak) but otherwise no complaints!

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Favourite place to stay in Niagara Falls, New York York

By

December 02, 2019

club

Second time staying at this Holiday Inn Express. Now my first choice when going to Niagara Falls New York. Staff are the friendly and helpful. Hotel and rooms are very clean and comfortable.

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Good value

By

November 29, 2019

Centrally located, reasonable price, well maintained hotel. Exceeded expectations.

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“Junior” suite not a suite at all!

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November 22, 2019

Only thing that differentiated the room from a standard room was a sofa and coffee table. No “suite” amenities (utensils, stovetop, dinnerware etc.) small refrigerator that did not work and food I put in there spoiled.

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Great Staff and Location

By

November 21, 2019

platinumelite

Great hotel experience! Check in was fast and efficient. Rooms were updated and clean. Excellent staff!

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Great stay

By

November 21, 2019

We enjoyed our stay at the hotel and will return in future. Breakfast food and staff were excellent. The location is very convenient to the Falls and shopping. Many excellent restaurants close by.
Front desk staff were very helpful and check in and out was smooth.

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Another great HIE property

By

November 20, 2019

If you need a superb hotel near the Niagara Falls Airport this is the property for you.

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Close to work

By

November 17, 2019

Parking lot and sidewalks were not very well cleared from a snow fall earlier in the week.

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