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Holiday Inn Express & Suites Niagara Falls

10111 Niagara Falls Boulevard , Niagara Falls, New York 14304

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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 981 reviews
91%
Recommend This Property

Ratings Breakdown

981reviews

  • 5 Stars
    650
  • 4 Stars
    212
  • 3 Stars
    56
  • 2 Stars
    41
  • 1 Stars
    22

Consistant services

By

November 13, 2019

club

Its great to know that across the board, Holiday inn express is consistent in their value, front desk people being helpful and friendly means a lot to me. Good breakfast, with a great variety of choices. Cleanliness in all areas were very good. Will continue to look for Holiday Inn and Express where ever I travel too. The value to cost is wonderful too

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Choose this place to stay

By

November 12, 2019

platinumelite

Very friendly staff and a safe and clean place for you and your family.

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Business trip

By

November 12, 2019

club

Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip Good Good Trip Good trip Good trip Good trip

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Great place for a couple nights or extended stay

By

November 04, 2019

I stayed a week at this location for work/site seeing. Good location and an excellent staff. Was always greeted in the mornings when departing and the evenings when I returned for the night.

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See-ya Next Fall!

By

November 02, 2019

club

This location is not the one closest to the falls, however; it is the one that is nicer. :) The front desk personnel were very friendly and welcoming. The front desk gentleman that checked us in had a very good sense of humor. He was also very helpful about answering any questions about the area. It was a very pleasant stay. The breakfast was hot and plentiful with quite a variety of foods. I'm not a morning person, but the breakfast crew sure did start our morning off right with friendly greetings and helpfulness all the way around. The only down fall was housekeeping walking in at 9am, but this can be avoided by learning from our mistake by hanging your "Do Not Disturb" sign if you plan on sleeping in past 9am.

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IHG quality

By

October 31, 2019

No bad experiences, good quality, easy in and easy out

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Decent Hotel

By

October 29, 2019

club

This was a decent hotel. Not too far from the highway, stores, etc. it was easy to park and get to our room. Room was nothing fancy, but clean and a decent size. The couch and carpet looked a little dated, but clean.
We couldn’t close the curtains to block out the street lights. However, the hotel was completely booked and it was quiet. I was very pleasantly surprised. The breakfast was nice, and convenient. The staff was friendly (especially at breakfast) and polite.
Overall, nothing fancy, but I’ll stay there again.

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Great Price Exceptional Staff

By

October 29, 2019

club

This was a terrific stay... my son and I were in the U.S for a hockey tournament, the team stayed at a lesser quality hotel and we opted for the Holiday Inn AND I'm glad we did! It exceeded everything I expected... the beds are better than my $5000 bed at home! Zzzzzzzz

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Business in Tonawanda

By

October 29, 2019

club

It was clean and comfortable. The only problem I had was on of the machines in the gym was not working well. I think the pool was closed. Otherwise, the stay was fine.

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Nice room and awesome staff.

By

October 28, 2019

club

Overall motel was great, Dustin and Bobby were awesome, parking is a bit tight so have to be careful.

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Amazing staff,so helpful.

By

October 25, 2019

One couldn't ask for a better helpful staff,all my requests were filled to the letter. The room so clean and bed comfortable.. Thanks so much.

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Service

By

October 24, 2019

Great service with friendly staff!!!!!! Will stay at this facility next time I'm in the area not just for the service but also location....

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