 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property
Overall Experience 4.3
86%
Recommend This Property
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Hotel Stay
ByGrandpa’s journey
April 23, 2022
Very welcoming and courteous receptionist both at arrival and departure. Only glitch were the children playing in the room above us.
great service
ByMr. Bean2
March 09, 2022
Evening front desk staff was excellent as the hotel and the rest of the area experienced a brief power outage. she went above and beyond to ensure our room was top notched. Excellent breakfast too!
Great breakfast staff
ByWilliam 29
February 25, 2022
The breakfast staff was very nice and helpful! Also the food was good.
Not up to IHG standard
ByFamilyTraveler
January 07, 2022
This was awful. No workers would answer front desk calls, hotel trash cans overflowing, didn't feel safe,dirty rooms, hot boxed in elevator, torn chairs, stains on floors, lots of loud parties. Hated it. Couldn't wait to leave. Way overpriced. I do not recommend.
One Night Stay
ByBarb from NV
December 26, 2021
The hotel seems very dated. We've stayed in many Holiday Inn Express and this one was by far the most in need of an update - the common areas and the room itself.
We slept poorly since the ice machine and a mechanical piece of equipment next to our room made loud noises throughout the night. Front desk clerk told us that they'd just realized that it was a nuisance.
Border is open
Bydusty
December 19, 2021
Great room modern clean, a great breakfast. The parking lot is well lit.
Great Room, awesome service!
BySteph121587
December 16, 2021
Staff were very nice and welcoming. Food was good, room was nice, and bed was comfortable. We had a wonderful time!
Excellent park and Fly
ByBig Jim
December 15, 2021
8 days free parking ...left our vehicle at hotel and flew south .Short walk to airport terminal
Service was good
ByWearytraveller
December 13, 2021
The staff is great, the hotel is average. The gym and the pool have been closed for months. The rooms are outdated and borderline dingy.
Great service
ByNiagarafalls21
December 12, 2021
Staff was helpful. Pool and gym were not open. Room phone was not working. But family enjoyed stay, breakfast option was convenient for kids.
Great Stay
Bytheodditor
December 07, 2021
Super friendly staff at the front desk and the breakfast area made this a great night stay. The room was very large and comfortable, although starting to show its age and had some bald spots in the carpet. The bathroom was excellent - well stocked, great water pressure and most importantly clean. Ample parking, good selection of breakfast food options. Near everything in Niagara Falls but still quiet to get a good nights sleep. I would easily recommend this hotel for a stay - it has everything you need for a great price with some of the friendliest people around!
朝食が良い
ByYHMD
December 07, 2021
日替わり(3パターン程度)のホットミールが良かった。感染症対策もしっかりやっているようだった。全体的に大きな不満はない。