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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
98%
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整體經驗

4.8

根據 552 評論
98%
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Ratings Breakdown

552評論

  • 5 星級
    472
  • 4 星級
    64
  • 3 星級
    5
  • 2 星級
    7
  • 1 星級
    4

extremely clean

By

11月 28, 2020

Close to MSU. Staff was very friendly and professional. If my daughter chooses MSU for college, will definitely book again. My daughter and I felt very safe at this location.

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The Greens

By

11月 24, 2020

A larger family or friend group at the hotel was not complying with health suggestions as were several others. Not a person forgetting a mask, simple ignorance. Staff is too busy to manage this situation. This makes travel a risk for someone like my wife and I.

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Extended stay, very nice

By

11月 21, 2020

Stay at this property frequently, perfect location for my needs, very clean, newer property. There are many hotels nearby, and I’ve stayed at several over the years, but this one follows CDC guidelines, accommodates special requests, staff is professional and friendly, breakfast selection is reduced during Covid but many options available. Rooms are very comfortable and quiet.

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Great hotel

By

11月 17, 2020

club

Highly recommend! Very friendly staff, clean rooms, clean hotel, and safe but good breakfast!

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Excellent staff compliment this beautiful property

By

11月 16, 2020

club

The staff at the property was extremely well trained, friendly and looking for ways to provide you a great experience. This is a newer property that is beautifully maintained and extremely clean. We had a few simple requests that were handled quickly.

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Great stay!

By

11月 16, 2020

platinumelite

Room was clean and comfortable! Front counter representatives we’re excellent

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holiday inn

By

11月 14, 2020

very accommodating and efficient staff. The rooms are good size and the bathrooms are very nice.

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Great week

By

11月 11, 2020

club

Had a great experience from start to finish. Hotel was clean, staff was very friendly and the rooms comfortable and quiet.

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Clean,

By

10月 26, 2020

Great clean, quiet, comfortable beds. Nice area, lits of restaurants, dog friendly, pkaces to walk.

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great service

By

10月 24, 2020

the staff was great every time I have been at the HIE in Okemas the staff has been upbeat and happy to help

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Poor customer service

By

10月 21, 2020

club

We were traveling for business. After a long day, we checked in and went to our room. My colleagues and I began to unpack and get comfortable. Went to the bathroom, the toilet wouldn’t flush. Called the front desk and was asked if we wanted a new room or to just stay in the room we were in. Given the choices, we opted for a new room. We were told to come downstairs. We packed everything up, went back downstairs and the front desk person said, “I was not in the mood to deal with a broken toilet tonight. It is just easier for me to get you a new room.” He then gave us our new keys and sent us back to the third floor to the room right next door to where we were. When we were settled in our new room, we realized there were no blankets on the pull out sofa. We called down for more blankets and had to go to the front desk to get them. Brought the white comforter back to the room, got comfortable, opened the blanket and there was a faded yellow urine stain. At that point, I opted to sleep with just a sheet.

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Nice place

By

10月 21, 2020

Got an accessible room on the 2nd floor and it was very nice and accommodating for my wheelchair, the bathtub was fitted with a shower chair. The whole room was very clean and I’d stay here again and recommended it to anyone else staying in okemos.

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