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Holiday Inn Express Richmond I-64 Short Pump Area

9933 Mayland Drive , Richmond, Virginia 23233

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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
89%
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整體經驗

4.4

根據 1263 評論
89%
推薦此物業

Ratings Breakdown

1263評論

  • 5 星級
    843
  • 4 星級
    261
  • 3 星級
    59
  • 2 星級
    53
  • 1 星級
    47

Great staff at check-in - Five Stars for Andre

By

9月 23, 2021

ANDRE at the lobby desk deserves 5 STARS for being very helpful and for taking the extra time to make sure that I had a room on the first floor for two recent stays in July and September. I was most appreciative of his outstanding customer service to make sure I had the room that I needed. Everyone at the front desk was welcoming and friendly. The lady in the breakfast room was also welcoming and eager to make sure that I had everything I needed. I've stayed at this Holiday Inn Express in Glen Allen, VA three times now and will be back soon!

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Elevator out of commission

By

9月 22, 2021

Check with the hotel before booking if the elevator is working if you are unable to do stairs. They do not note anywhere that the hotel is under renovation and the hotel is non functioning.

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Get the elevator fixed!

By

9月 21, 2021

Get the elevator fixed! I can’t believe that I had to pay that much for a room and had to carry all my stuff up four stories! Every time I went out to get coffee or something to eat I had to walk up four flights of stairs. Sucked!

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Great Customer Service!

By

9月 20, 2021

platinumelite

We had a great customer service experience with the staff when at the front desk as well as the lady working the breakfast area!

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Quiet and nice

By

9月 19, 2021

Would definitely stay here again. Staff was friendly and assisted with any questions I had. It was very nice that they gave water bottles. Room was spacious, clean and QUIET! I was so happy I did not hear any other guests.

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Comfortable bed

By

9月 16, 2021

club

I was nice but elevator was not working but overall it was a nice stay thank you

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Very accommodating and comfortable

By

9月 14, 2021

Staying at this hotel was a great choice. It was just off the interstate and easy to reach. The staff were genuinely helpful. Without requesting it, the front desk staff placed me on the first floor which was great. I would stay here again without hesitation.

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Rates

By

9月 14, 2021

I feel during construction and no elevator the rates should certainly be adjusted..

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Best Stay Ever

By

9月 12, 2021

I was not expecting such a wonderful stay.
I only stayed one night while traveling through VA but it was an amazing stay.
Rooms and staff were excellent.
And the lady working the breakfast was amazing.
Very helpful and polite
She made the over stay one of our best ever

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Best experience for not the best arrival into Virginia

By

9月 08, 2021

Best hotel that accommodated us when we were forced to sleep in a car by another hotel.

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Staff accommodating to our dog

By

9月 07, 2021

club

Staff allowed early checkin. Dog-friendly. Shower pressure was awesome!

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Nice Updated Room

By

9月 03, 2021

club

Great Updated Room, large enough to stretch out the laptops, suitcases and unwind. Great staff Stacy, Bonnie, Buba, Ava, always making sure you have everything you need!

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