 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.4
90%
Recommend This Property
|
Excellent service
ByFish51
December 24, 2020
Excellent service and very friendly staff. I would recommend this hotel to anyone
Nice hotel near Short pump shopping area
BySudsburg1
December 22, 2020
Hotel needs to keep the room free of dust while not in use longer
Staff
Bygrandmom
December 05, 2020
Marian Sanders is the best employee you have at this Holiday Inn. She has been diligent in trying to correct mistakes made by other staff members. I appreciate her caring and concern.
lacks hot water in shower
ByHerbert
December 04, 2020
Warm water in shower the last time I stayed in the same room and there was no shower curtain
Great Stay
ByMike
December 01, 2020
Its a great place to stay very comfortable and I will tell anyone to stay there.
Good value, excellent hotel
Byglc27563
November 29, 2020
Love staying there. Next visit will get handicapped room. Toilet too low for husband. We do wish those rooms were not so far from the elevator.
Dirty and poor customer service
Byjd2007
November 25, 2020
Dirty rooms. Rude staff. Ants in the room. Gross bathrooms. Would not recommend.
Friendly Staff
ByMiaR
November 24, 2020
Staff was great very helpful. I would definitely recommend this place
November
Byardmore
November 23, 2020
Very nice to have breakfast again.
Bonnie does a GREAT job with all this, so helpful,so pleasant. Works way too hard. It is great to have her back.
I don’t know how Rebecca is able to work nights and keep such a great attitude and is so nice to everyone.
You are lucky to have her.
Nice place.
ByTMMP
November 19, 2020
Great staff, clean rooms, wonderful breakfast. The only complaint about our stay is the closed caption on the TV didn't work. Everything else was great!
Comfortable and clean bed, good, friendly service on arrival.
By3d's
November 18, 2020
Very friendly greeting from Rebecca on my late arrival, found the toilet to be plugged but she came right up to handle it. Next morning, with the exception of the employee who took care of the breakfast area who was very friendly, employees barely spoke or even made eye contact even when spoken to. On arrival back to the room that evening we noticed the room wasn't cleaned, I called for freash towels for the morning and was told to come down to the front desk to get them. Not the answer I was expecting ! Pretty well kept for being an older building. Overall experience was not bad.
Great place
ByDon H
November 03, 2020
Bed was very comfortable and staff was friendly and the room was clean