Hotel was dirty and in severe disrepair. Did not have cinnamon rolls at breakfast which is one of the main reasons for staying at HI Express properties. Staff was not friendly. Hard to believe this is an IHG property.
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Comfortable and clean
ByMpat22
6月 20, 2022
Staff was friendly and efficient, and the room was perfect for a night on the road. Comfortable bed, a well appointed bathroom, and plenty of room and adequate furniture to spread out a bit and relax.
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Not a good stay
ByDoug
6月 20, 2022
Pool was closed, we were not told. Staff did nothing when we did complain. Bathroom water turned off at one point and when it came back on, the water was brown. No one called us after we complained.
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Needs Updating
ByKatvr
6月 19, 2022
Some of the floors are updated but the first floor looks to have water damage. The general area is run down with crumbling roads, parking lot and there are lots of truck parked adjacent to the abandoned hotel next door. I'm sad since I worked close by for 25 years and have since moved out of state. The area has changed and this hotel needs some updating on the outside to make it look safe.
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Comfortable bed and great service
Bybcs173
6月 17, 2022
We enjoyed our stay here and were grateful to find a pet friendly hotel after our power had been out for more than 30 hours. The bed was very comfortable, and the staff were kind and helpful. I would absolutely stay here again!
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Comfortable bed, good overall experience
Bybigtruckboy92
6月 15, 2022
The hotel was very clean. The staff was friendly and was able to answer all of my questions. My room was larger than other places I have stayed. Workout room was a nice touch!!
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Nice, but could use a face lift
ByBonzai85
6月 15, 2022
Rooms were usual standard fare, but a bit worn. Need new mattresses. Otherwise, quiet, pleasant staff. Convenient to work location.
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Close to ORD, very good bed quality
ByMexheini
6月 06, 2022
Vending machine and main elevator were out of service. Hallways and doors need an overhaul. Sleep quality and staff member as the positive aspects
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Noisy
Bysolonew7
5月 31, 2022
I stayed this hotel 3 nights.
During the night, several guys shouted and ran the hallway. I called to hotel desk and left some complaint, but is was not reflected.
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uncomfortable bed and facility in poor condition and areas of uncleanliness
Byfast eo
5月 26, 2022
uncomfortable bed and facility in poor condition and areas of dirty conditions. Not pleasant experience.
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Good for the price and location
ByJoshLat
5月 19, 2022
It is an old property so, it take effort to looks and make it feel clean.
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Great and relaxing pool
ByWhitey89
5月 17, 2022
The pool is the most relaxing and quiet I’ve been to
Worst hotel experience ever
ByGolfnut0422
6月 24, 2022
Hotel was dirty and in severe disrepair. Did not have cinnamon rolls at breakfast which is one of the main reasons for staying at HI Express properties. Staff was not friendly. Hard to believe this is an IHG property.
Comfortable and clean
ByMpat22
6月 20, 2022
Staff was friendly and efficient, and the room was perfect for a night on the road. Comfortable bed, a well appointed bathroom, and plenty of room and adequate furniture to spread out a bit and relax.
Not a good stay
ByDoug
6月 20, 2022
Pool was closed, we were not told. Staff did nothing when we did complain. Bathroom water turned off at one point and when it came back on, the water was brown. No one called us after we complained.
Needs Updating
ByKatvr
6月 19, 2022
Some of the floors are updated but the first floor looks to have water damage. The general area is run down with crumbling roads, parking lot and there are lots of truck parked adjacent to the abandoned hotel next door. I'm sad since I worked close by for 25 years and have since moved out of state. The area has changed and this hotel needs some updating on the outside to make it look safe.
Comfortable bed and great service
Bybcs173
6月 17, 2022
We enjoyed our stay here and were grateful to find a pet friendly hotel after our power had been out for more than 30 hours. The bed was very comfortable, and the staff were kind and helpful. I would absolutely stay here again!
Comfortable bed, good overall experience
Bybigtruckboy92
6月 15, 2022
The hotel was very clean. The staff was friendly and was able to answer all of my questions. My room was larger than other places I have stayed. Workout room was a nice touch!!
Nice, but could use a face lift
ByBonzai85
6月 15, 2022
Rooms were usual standard fare, but a bit worn. Need new mattresses. Otherwise, quiet, pleasant staff. Convenient to work location.
Close to ORD, very good bed quality
ByMexheini
6月 06, 2022
Vending machine and main elevator were out of service. Hallways and doors need an overhaul. Sleep quality and staff member as the positive aspects
Noisy
Bysolonew7
5月 31, 2022
I stayed this hotel 3 nights.
During the night, several guys shouted and ran the hallway. I called to hotel desk and left some complaint, but is was not reflected.
uncomfortable bed and facility in poor condition and areas of uncleanliness
Byfast eo
5月 26, 2022
uncomfortable bed and facility in poor condition and areas of dirty conditions. Not pleasant experience.
Good for the price and location
ByJoshLat
5月 19, 2022
It is an old property so, it take effort to looks and make it feel clean.
Great and relaxing pool
ByWhitey89
5月 17, 2022
The pool is the most relaxing and quiet I’ve been to