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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
90%
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整體經驗

4.5

根據 1505 評論
90%
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Ratings Breakdown

1505評論

  • 5 星級
    1051
  • 4 星級
    280
  • 3 星級
    76
  • 2 星級
    63
  • 1 星級
    35

Worst hotel experience ever

By

6月 24, 2022

Hotel was dirty and in severe disrepair. Did not have cinnamon rolls at breakfast which is one of the main reasons for staying at HI Express properties. Staff was not friendly. Hard to believe this is an IHG property.

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Comfortable and clean

By

6月 20, 2022

Staff was friendly and efficient, and the room was perfect for a night on the road. Comfortable bed, a well appointed bathroom, and plenty of room and adequate furniture to spread out a bit and relax.

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Not a good stay

By

6月 20, 2022

Pool was closed, we were not told. Staff did nothing when we did complain. Bathroom water turned off at one point and when it came back on, the water was brown. No one called us after we complained.

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Needs Updating

By

6月 19, 2022

Some of the floors are updated but the first floor looks to have water damage. The general area is run down with crumbling roads, parking lot and there are lots of truck parked adjacent to the abandoned hotel next door. I'm sad since I worked close by for 25 years and have since moved out of state. The area has changed and this hotel needs some updating on the outside to make it look safe.

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Comfortable bed and great service

By

6月 17, 2022

We enjoyed our stay here and were grateful to find a pet friendly hotel after our power had been out for more than 30 hours. The bed was very comfortable, and the staff were kind and helpful. I would absolutely stay here again!

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Comfortable bed, good overall experience

By

6月 15, 2022

The hotel was very clean. The staff was friendly and was able to answer all of my questions. My room was larger than other places I have stayed. Workout room was a nice touch!!

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Nice, but could use a face lift

By

6月 15, 2022

Rooms were usual standard fare, but a bit worn. Need new mattresses. Otherwise, quiet, pleasant staff. Convenient to work location.

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Close to ORD, very good bed quality

By

6月 06, 2022

Vending machine and main elevator were out of service. Hallways and doors need an overhaul. Sleep quality and staff member as the positive aspects

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Noisy

By

5月 31, 2022

platinumelite

I stayed this hotel 3 nights.
During the night, several guys shouted and ran the hallway. I called to hotel desk and left some complaint, but is was not reflected.

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uncomfortable bed and facility in poor condition and areas of uncleanliness

By

5月 26, 2022

uncomfortable bed and facility in poor condition and areas of dirty conditions. Not pleasant experience.

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Good for the price and location

By

5月 19, 2022

It is an old property so, it take effort to looks and make it feel clean.

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Great and relaxing pool

By

5月 17, 2022

The pool is the most relaxing and quiet I’ve been to

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