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91%
гостей рекомендуют этот отель
Общее впечатление 4,5
91%
гостей рекомендуют этот отель
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Nice rooms
ByDonti
мая 09, 2022
Great place to stay management is friendly and will accommodate your needs
clean and quiet room
ByRedlodger
мая 09, 2022
Upon arrival checking was fast. The room was clean although there was a problem with the toilet not flushing due to a chain disconnected from the flapper. I reattached the chain and it worked fine for the duration of my stay. The deadbolt on the room door would not engage with the door jam and was reported at checkout. The only working ice machine is on the 5th floor. I would stay here again in the future.
Renovated Bathroom and Bedroom
ByGuest3210
марта 24, 2022
I stayed in a renovated room on the 5th floor and really enjoyed the updates to the room, bathroom, and balcony for the fresh air when the door was opened and the ability to watch the sunset on the days it was not raining. Tip: Book or ask for a room with a balcony facing west to enjoy the sunsets. Special recognition to Diego for the ways he provided excellent customer service during my stay.
Alright
ByRay83
января 21, 2022
While check in went smoothly and the room was good, the only complaint we had was basically no late checkout - we were only offered a full 30 minutes extra.
Being a Spire Elite we were expecting a little bit more than that, but Tammy would not allow any more time than the 30 minutes. Please realize that this was a Sunday night stay, checking out Monday, and the hotel wasn’t at all full - I think we saw maybe 1 other person having breakfast that morning.
Due to that, we ended up having to change our plans quite a bit and checked out early.
The other lady at the front desk was apologetic (which was nice), but it wasn’t her call.
Like I said in the beginning, the room was good, but don’t expect much assistance from the Manager and late checkout.
Extremely Bad and rude Customer Service
ByMike Posh
января 04, 2022
Stayed only in one Room for 2 nights, but this Hotel charged my credit for additional 4 nights for a second room which we never stayed in that room. Despite calling numerous times to correct the Issue the hotel manager did not fix the Issue and refused to give the refund and started ignoring my calls. terrible and rude customer service, be careful making reservations and giving your credit card to them. breakfast options were also very limited, and they had us and another customer waiting for scrambled eggs for 20 minutes that never came, and then breakfast closed. if you can avoid this HOLIDAY INN EXPRESS location please do so you will have a LOT of peace, please go somewhere else. I will never take my family again to this property.
Friendly Staff
ByJash77
декабря 06, 2021
Very Friendly staff.. Room floor was dirty, didnt look like it was vacuumed for a while. Hallway on the 4th floor had a very bad odor coming from somewhere.
Holiday Inn is a superior hotel
ByRain
декабря 01, 2021
From the minute I entered the lobby, until having breakfast before departing for the airport, everything was perfect. Holiday Inn exceeded my expectations.
This is not a good place to stay
ByAnnie
ноября 30, 2021
Hotel is old, remodeled but so old that remolded rooms are not noticeable... it looks dirty all around
There’s dogs barking at all times
This is not a nice property
Good hotel
ByDJ Way
ноября 26, 2021
The food was great but I did miss the cinnamon rolls
Heat Didn’t Work Disappointing Business Center
ByBMP8
ноября 25, 2021
No heat in room might’ve been a fluke.
They didn’t refill coffee as breakfast got late
If you need the business center for more than a few pages, they charge you 10 cents a page
EXCELLENT RECEPTION AT E FRONT DESK
ByMonette
ноября 17, 2021
Please keep it up. I truly appreciate the elcourtesy and kindness extended by your front desk officer during our check-in. I’m sorry I forgot his name but he did his best to make our stay very pleasant!
Good value.
ByViker
ноября 10, 2021
Entire hotel was very clean. Staff friendly and helpful. This is an older hotel, but room was pleasantly updated. Location is easily accessible, but is more of an industrial area. Breakfast had variety, but was not the best quality. (I believe frozen eggmaker omelets and thick somewhat bland biscuits