 Gästeberichte
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92%
Dieses Hotel empfehlen
Gesamterlebnis 4,5
92%
Dieses Hotel empfehlen
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Excellent staff
ByJeffrey M
06. April 2021
Staff, bathroom and HVAC are all excellent. Both check-in and check-out staff did everything they could.
Weekend Getaway
ByRay83
06. April 2021
Checking in went smoothing with Rodney, which is always a plus.
As for the room, it was clean and comfortable, but if you want a HOT shower it was lacking - the water stayed a steady 'above warm' temperature. Not bad, just not hot.
At the time of our stay, the Breakfast was still in a bag, so it's lacking. I've stayed at other IHG's and they would include a microwave breakfast sandwich, but this location does not.
When checking out Anna was very friendly and helpful (she worked with me on a late checkout). A pleasure to deal with.
Overall, I would recommend because of the front desk and other than the shower temperature the room was clean and comfortable.
Nice
ByRay83
03. April 2021
Checking in with Ronald went smoothly, which is always a plus.
As for the room, it was comfortable enough with the usual IHG amenities. My only comment was if you like a HOT shower you won’t quite get there. It stayed a constant comfortable warm.
On the day of checkout, Anna was friendly and very accommodating with letting us check out late. Thank you!
Beautiful View
ByAllie
02. April 2021
I ABSOLUTELY LOVED BEING ABLE TO STEP OUTSIDE ONTO MY ROOM BALCONY FOR A BEAUTIFUL SKY VIEW AND FRESH AIR. CANT WAIT UNTIL THE POOL OPENS UP. I WANT MY SAME EXACT ROOM NUMBER LOL. STAFF WAS VERY KIND AND HELPFUL. MINUTE DRIVE AWAY FROM EVERYTHING ENTERTAINMENT AND FOOD SEE YOU GUYS SOON!
Decent place
ByJason
24. März 2021
The only problem I had was not enough cake ups in my room for coffee, one of my towels was frayed, and no breakfast other than a bag with a muffin and fruit in it with yogurt.
Great experience
ByRohith
22. März 2021
Stayed here for a night. Pleasant and comfortable. Recommended.
Comfortable bed
ByC2914
22. März 2021
The service was great. The bed and pillows were very comfortable. I was only in town over night and I will definitely stay here again when I come back through Chicago.
Go to hotel in the area
ByDave
14. März 2021
Love this hotel great location, staff and very clean updated hotel.
Schaumburg needs to bring back breakfast and clean rooms
ByAndy
10. März 2021
Cleaning rooms once a week sucks. Brown bag breakfast is wrong...
Ulas y
ByTrucker
26. Februar 2021
Front desk was very polite and welcoming. The room was very updated and clean. Very quiet.will definitely come back again
Below Average
Byhappytraveler
23. Februar 2021
Problems with room: no indication that room had been sanitized or even quarantined between guests.
Room was the furthest possible area from the lobby near outside doors. Hall and room was freezing cold. Outside doors to parking lot did not lock or fully close and did not require key card for entry.
Wall panel in bathroom was removed and on the floor, exposing pipes in the wall. Top lid of toilet was on backwards and therefore not secured.
Our room was on floor 1, the ice machine was on FLOOR 5, at the opposite end of the hallway - and 5th floor hallway had no lights!
Lobby area was clean and nice.
Front desk clerk (Ronald?) did an excellent job checking us in and was very friendly.
DonnieC
ByDonnieC
22. Februar 2021
The staff was very personable and helpful. The place was very clean. Would highly recommend staying her.