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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
95%
Recomendar este hotel

Valoración general

4.6

en base a 352 opiniones
95%
Recomendar este hotel

Ratings Breakdown

352opiniones

  • 5 Estrellas
    262
  • 4 Estrellas
    64
  • 3 Estrellas
    13
  • 2 Estrellas
    8
  • 1 Estrellas
    5

Clean and spacious

By

2016 八月 11

club

We stayed for 6 nights in the 2 queen suite. The room was clean and spacious. Carlos at the front desk checked us in and was very informative about the area and had a great attitude. He greeted us every morning that he was there with such enthusiasm! There was something for everyone at breakfast. This is a nice location, restaurants within walking distance. San Diego attractions were easy to get to. Highly recommend this hotel.

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Great Experience

By

2016 八月 10

club

We arrived and the room was ready for us. There was no delay in our check-in.
The size of the room was perfectly adequate for our needs but the electrical outlets were limited. Also, the Internet speed were not as fast as we'd have liked, but it was serviceable, and the signal was strong in all areas.
The pool is small but clean and more than enough to keep the children entertained.
The breakfast had a good variety and was continuously re-stocked. The coffee was fresh and available in plenty.
Overall, this is a nice little hotel, perfect for a weekend trip to the city. It is located in a very accessible zone and you can travel from there to any part of the city with ease.

Publicado porHotelStaff
2016 八月 12
kl80 Thank you so much for taking the time to leave us your feedback. We value you as our IHG Rewards Club member. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel. We appreciate the feedback that we receive, whether positive and/or negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.
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sanchez

By

2016 八月 08

For the price i think was good the only matter are no couch in the room only one chair ...

Publicado porHotelStaff
2016 八月 12
readfer Thank you for taking the time to express your thoughts and concerns. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Please accept our apologies for the disappointment you had with your room accommodation, though we do have suites which are larger floor space and sofa bed included. We value your comments and we hope to have another chance to make your stay as best as it can be.
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Emergency assistance

By

2016 八月 08

I was unexpectedly required to make a same day business trip to the area. I had no reservation but, having stayed with the folks in Chula Vista many times, I stopped by and visited with Carlos who was able to accommadate my need for a one night stay. The willingness to help and the friendliness of the entire staff was outstanding. This is why the HI Express in Chula Vista has been my "go to" in the area and why I recommend the facility to others.

Publicado porHotelStaff
2016 八月 12
Old and tired Thank you so much for taking the time to leave us your feedback. We value you as our IHG Rewards Club Gold member. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel, and we appreciate your feedback which helps us ensure we are providing the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.
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San Diego Family Gather

By

2016 八月 06

club

This was a great hotel for our reunion. Nice location, many things to do in the area and good access to the freway.

Publicado porHotelStaff
2016 八月 10
tkelmon Thank you so much for posting a review of your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you were satisfied with our hotel and the time you spent with us. We appreciate your positive review and would be more than happy to welcome you back again sometime soon.
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Welcoming, helpful staff

By

2016 八月 05

platinumelite

We arrived late and were pleasantly greeted and helped to our room as quickly as possible. When we awoke a bit late the next morning and went down hoping to at least grab a cup of coffee, the staff member made sure that we had something hot from the kitchen. Our request for additional hangers was immediately taken care of, and the housekeeping staff were sensitive to our comings and goings in their efforts to make up our room. Every staff person we saw made a point to smile and say hello -- lovely!

Publicado porHotelStaff
2016 八月 07
RelaxingStay Thank you for leaving us a wonderful review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista and for being an IHG Rewards Club Platinum member. We are happy to read that you enjoyed your time with us and all of our amenities including the breakfast that we hear a lot of feedback about. I have passed your comment regarding service to our staff, who are always pleased to hear from satisfied guests. We can't wait to see you again on your next trip to San Diego!
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bonne literie

By

2016 七月 31

calme,propre avec un bon petit déjeuner,ainsi qu"une salle de fitness

Publicado porHotelStaff
2016 八月 04
Thank you for being an IHG Rewards Club member and for leaving us a wonderful review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista. We are happy to read that you enjoyed your time with us and all of our amenities and we hope to be able to welcome you back again sometime soon.
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Clean and excellent service

By

2016 七月 29

platinumelite

If you get the opportunity to have Carlos serve you at the front desk, you will be working with the best. He is friendly and jovial and has a good sense of humor. He smiles a lot and sincerely cares about your every need. We had two rooms and stayed during a sold out night. Yet the staff did an excellent job of keeping up with everything. The rooms were clean and everything worked well. We'll stay here again when we're in the area.

McDonald's, Taco Bell, Wendy's and Denny's are all very close to this hotel.

Publicado porHotelStaff
2016 七月 31
Mateo9 Thank you so much for taking the time to leave us your feedback. We value you as our IHG Rewards Club Platinum member. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I have passed your comments to Carlos and my wonderful staff who are always pleased to hear from satisfied guests. We hope to have an opportunity of welcoming you back again soon.
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A Hotel near Train Station

By

2016 七月 26

We chose this hotel due to its close proximity to the trolly station. It exceeded our expectations in cleanliness and staff friendliness. My brother left an electronic device plugged into the lamp and didn't realize it until we had checked out and were boarding our airplane, and the staff immediately went and checked for it, and had it in the mail to him that day, no charge! Wonderful customer service which means we'll be back next time we need budget friendly stay in San Diego.

Publicado porHotelStaff
2016 七月 30
Trista509 Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear that you enjoyed your stay! We strive to exceed our guests’ expectations and it seems we accomplished our goal. I have shared your comments about cleanliness with my great staff, and we hope to be able to welcome you back again sometime soon.
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EVERYTHING THAT APPLY'S TO A HOTEL STAY

By

2016 七月 25

club

THE SAME AS REVIEW TITLE; MANAGER,ASST MANAGER DESK CLERK'S HOUSE KEEPING, DINING BATH RM, PAY RATE, SHUTTLE SER, CONFERENCE'S RM, POOL, PARKING, SLEEPING ACOMODATION, PATIO, GRILL, FOOD, GYM, LAUDRY, LOUNGE, LINEN SERVICE, LOCATION, ALL STAFF, WIFI SER, CLEANLINESS, OVERALL ALL OF OR NEED'S WERE MET

Publicado porHotelStaff
2016 七月 28
Anonymous Thank you so much for your positive response regarding your stay at The Holiday Inn Express San Diego South Chula Vista! I am so delighted to hear all the ways you enjoyed your stay! We strive to exceed our guests’ expectations and it seems we accomplished our goal. I have shared your wonderful review and comments with all of our staff about your overall satisfaction. We hope to be able to welcome you back again sometime soon.
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Good hotel in Chula Vista

By

2016 七月 25

platinumelite

Good hotel for a Chula Vista hotel. There is a grocery store next door. Room is a little old and lacks adequate power outlet. The outlet in my room is only on the desk light and is already very loose (not making good contact). There are no outlets near the bed.

Publicado porHotelStaff
2016 七月 28
Anonymous Thank you so much for taking the time to leave us your feedback. We value you as our IHG Rewards Club Platinum member. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel. We appreciate feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to our guests. Thank you again for your review and we hope to have an opportunity of welcoming you back again soon.
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Overall, Good but not great

By

2016 七月 18

Staff was very friendly, and the housekeepers were quiet. They also respected my want to not have my room serviced over my stay. (Green initiative) The A/C constantly cycles, which was very disturbing and caused an issue with my first night's sleep. The breakfast area has a horrible smell that resembles urine. I may be wrong, but I don't think so. I have made sure HIE is aware of this issue so I believe it will not be an issue in the future. Furniture in the room is very good, and the tablet table was a nice touch.

Publicado porHotelStaff
2016 七月 21
DrDiesel Thank you for leaving us a wonderful review regarding your recent stay with the Holiday Inn Express San Diego South Chula Vista. As an IHG Rewards Gold member we greatly appreciate your loyalty to our brand and hotel. Providing excellent customer service is one of the things we pride ourselves on and we are sincerely sorry to read that in this case you feel we have fallen short of your expectations. We are happy to read that you had a decent stay with us but regret letting you down on some aspects of your stay, and have taken note of your concerns. Please contact us directly at your earliest convenience to address the issues you've encountered. We hope to be able to have the opportunity to impress you on a future visit.
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