 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
85%
Recomendar este hotel
Valoración general 4.3
85%
Recomendar este hotel
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Visitor
ByFreida
13 noviembre 2019
Quality of rooms and bathrooms were excellent.
Lobby and dining area was overheated to the point that no one could stand to be in said lobby or dining area because a front desk person wanted the heat set at full blast at the expense of the guests, including myself. I couldn’t stay in lobby or have breakfast in the the dining area. I had to take it outside or to my room.
It was asked several times by the guest for someone to please turn the heat down and the person at the desk said no.
Wow.
Wonderful front desk staff.
Bydpc3bet
12 noviembre 2019
Wonderful front desk staff. They even remembered our names from previous stays.
Red Bank HIEX is a great hotel and convenient location.
ByLove priority club points
12 noviembre 2019
Holiday inn Express Red Bank Road is a great hotel and convenient location. The staff are courteous, the property is clean, the rooms are comfortable.
Comfortable bed, nice service and easy parking.
ByMS57
09 noviembre 2019
We were in the area for business. This hotel was very close to our job site. Staff was attentive to our needs. Breakfast had many choices and were very good.
Nice , clean but loud
BySusie
07 noviembre 2019
This hotel was very nice and rooms were big and clean . Front desk staff was super nice. Only downfall is there isn’t much sound proofing . We traveled in a large group with older children and we honestly weren’t extremely loud , but the front desk kept getting complaints . You can hear the people walking in the rooms above and if you are traveling in a group for sports just know your neighbors will complain .
Clean, Modern Property.
ByRred
05 noviembre 2019
Newer property that is staffed with cordial professionals.
Average hotel stay, better options for the price
Byjgatech
04 noviembre 2019
Another just average Holiday Inn, with really watered down coffee, average breakfast, and decent beds. Don't follow their green policy on towels, if that is important to you. Really soft almost unusable pillows. Shades could use replacing, as in multiple stays in different rooms, the shades barely operated and needed some help. Again, multiple stays, in different rooms, the provided Shampoo, Conditioner, and Shower Gel had one or more empty. It was a convenient location for my business trip.
Good hotel needs attentive staff
ByPrath
02 noviembre 2019
Had a peaceful stay except that staff needs to be attentive
Stay Away from Party Central
ByBecky
01 noviembre 2019
If you are looking for a quiet night's sleep this hotel is NOT for you. Be sure to check to see if the meeting rooms are being rented as party rooms. The meeting/party rooms guests are allowed to blast music until 1 am despite a 10pm quiet policy.
Good location for Xavier Visit
ByJohninGP
30 octubre 2019
Good location set back behind another hotel so it is quiet with easy access the expressway, Xavier and downtown. Clean rooms and good amenities. The breakfast selection was great and the food quality was good as well.
Big and comfortable room
ByAlejandro
30 octubre 2019
This hotel was exactly what I expect from a HI Express hotel. The front desk staff was very attentive to our needs, and our rooms were large and comfortable.
Worst customer service!!
ByPenz
28 octubre 2019
This was absolutely the worst check in experience I've ever had!! The woman at the desk was soooo rude!! She began by arguing with me about my own name!!! She insisted that my reservation was under a different name even after I showed her my confirmation on my phone! She finally realized that she made a mistake but NEVER offered an apology! She continued to huff and snarl like this was all my fault. When I called her out on her lack of customer service skills, she told me I could cancel my reservation or she would cancel it for me!! I immediately asked to speak with the manager. The manager listened to my complaints but I didn't get the feeling that much would be done about the situation. We opted to stay after speaking with her. The room