 Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
93%
Recomendar este hotel
Valoración general 4.6
93%
Recomendar este hotel
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Staff
ByPainter
28 mayo 2020
The manager was a great person but as for the night staff i had a very disappointing stay at this location
Great customer service and cleanliness of the hotel.
ByMichelle
26 mayo 2020
I would recommend friends and family to his hotel. As well protecting all the guests that passes thru the hotel during this covid 19.
Customer service was great and the room is clean.
night auditor MISERABLE!
BySteve
23 abril 2020
This hotel was good but in the middle of hotel renovation...that was not the problem though, it was the night auditor whom I said Hello and good morning to who could not even say hello back with a total of 7 guests?
Gimme a break, I was in the middle of a 12 hour roadtrip, make him say hello...especially when lacking guests at the present time, not ,like he is overworked the night of my stay on 4/19- 4/20.
Another wonderful experience
ByRAW Reality Trucking
22 abril 2020
During COVID, this was a good stay as usual at HIE. It's my favorite brand. The staff was very nice, business of course was slow and not many guest. The staff was attentive and positive under the circumstances.
The room was cleaned very well and towels fresh.
Thanks..
Typical Good HIE
Bygo4par
16 marzo 2020
Clean room with comfortable bed and pillows
Only negative was the lack of lighting
March stay
Byjfvav
15 marzo 2020
Hotel was very good. I have stayed there many times and never have an issue.
Overall
ByFrank
14 marzo 2020
No issues; checked in quickly and was informed about amenities and room location.
Comfortable and new
ByJack
11 marzo 2020
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Value
ByChesapeake
05 marzo 2020
Everything was fine. Only downside was the highway noise. Request room that doesn't face the highway.
Very clean and comfortable
ByKarin
03 marzo 2020
The staff are very friendly. The rooms are very clean and comfortable. Great breakfast. Very close to many attractions. The rewards program is very nice to have if you travel often.
Won’t be returning
ByIslandBlessing
29 febrero 2020
They charged me a fee for smoking when I do not smoke at all. Filed a complaint through igh who never followed up with me. Didn’t get recognized as a priority club member or one “hows your stay”. The bathroom of the room was not cleaned thoroughly from previous guest. The room had a musty smell after we used the pool that we couldn’t get rid of. The mirror had not been cleaned and there was an unknown substance on the ceiling. The breakfast was good. The dryers in the washroom are loud and don’t work. I stayed up late to try and finish a load and finally gave up around 3 am. The elevator floor stayed filthy from about 4 on clear into the next morning. It was gross. This visit was very disappointing in comparison to my last stay. The location was convenient to the harbor, Arundel mills, and glen burnie but I’ll be looking at other options for my next stay.
Great hotel
ByHope15
19 febrero 2020
We have stayed at this location several times. We are always greeted in a friendly manner. Check in and out is very easy and efficient. The room and bathroom were clean. The bed were comfortable and love the different options of pillow comfort. Great stay and we always come to this hotel.