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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
88%
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Valoración general

4.2

en base a 979 opiniones
88%
Recomendar este hotel

Ratings Breakdown

979opiniones

  • 5 Estrellas
    502
  • 4 Estrellas
    302
  • 3 Estrellas
    95
  • 2 Estrellas
    39
  • 1 Estrellas
    41

Holiday inn express, Southampton; a little gem!

By

19 agosto 2017

Beds are much more comfortable than Crowne Plaza! Staff were incredibly friendly

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Perfect over night stay before sailing from Southampton

By

18 agosto 2017

club

This Holiday Inn Express is the ideal stop over prior to going on a cruise or catching a ferry. The hotel is only 15 minutes away from the cruise terminals. It is a very clean new hotel, the hotel is very family orientated with colorful children's crockery and cutlery as one example. The staff are very helpful and friendly. The rooms are very clean and very comfortable. Although we did't use the bar or the cafe type food you could buy there many people did. There is a new build pub very near to the hotel for bigger meals. Breakfast was buffet style and was very busy but there was plenty of it. Constantly being topped up with hot fresh food and there was plenty of choice. Check in and check out were both very easy.

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Comfort of bed

By

18 agosto 2017

Mattress was far too soft. Need some rooms with hard mattresses for guests who have bad backs/pregnant

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Nice hotel

By

17 agosto 2017

club

Nice and clean with friendly staff.

Room was clean and tidy and everything I expected it to be. Didn't have air-con, but had a fan. You can leave your window open securely too.

Bar ran out of lager so had to drink bottled. Was very over priced for what you got, especially when there is a pub 100 yards away serving food and lager priced at under £4 for a pint.

Breakfast was poor and the bacon tasted cheap. I have seen better selections at other HIE hotels.

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Clean and tidy

By

17 agosto 2017

Very clean rooms seems to have had a recent refurb. Not much traffic noise considering where it is. Can get busy at breakfast.

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Lovely friendly staff...

By

12 agosto 2017

club

The staff were all very lovely and greeted us with smiles. The breakfast choices were poor (I do not eat pork) and I wish they had had more options available. The sofa bed my son slept on was not very comfortable.

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Amazing Customer Service

By

11 agosto 2017

club

Staff at the Holiday Inn made our experience extra special and we would like to take this opportunity to thank them for all the hard work they put forward which in turn made our family holiday a delightful one to remember for the years to come!

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comfortable bed and friendly staff

By

10 agosto 2017

club

This is a lovely hotel, quiet and clean everything you need is here, my only gripe is that I had trouble sleeping because it's to warm in the room. Air conditioning would be a good idea.

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Excellent

By

06 agosto 2017

club

Very lovely stay at the hotel! Deborah at breakfast was friendly and helpful

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Great hotel

By

06 agosto 2017

We really enjoyed our stay at the hotel, the room was very clean and the staff we're very helpful. It could be improved with the choice of a DVD player as we had a little one who wanted to watch a film but apart from that I cannot complain. Breakfast was lovely too.

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Peppa pig world stay

By

06 agosto 2017

After a very rainy first day at peppa pig world we were welcomed by an extremely friendly receptionist who was extremely helpful - with places to eat, the better time to have breakfast (less busy) ect..
Room was extremely clean and comfy.. everything we needed.
Lovely sleep and breakfast was perfect plenty of selection and everything topped up once it had run out. Was really impressed with the childrens cutlery, plates bowls and cups which a lot of places do not have.
Thank you for a lovely stay.

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Helpful staff

By

04 agosto 2017

club

Not familiar with Southampton the staff was very helpful answering our questions about the area. Good overall experience except the pull out sofa was not very comfortable.

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