26 Rufus Robinson Road
Sylva, NC
28779
United States
Nhận phòng: 4CH
Trả phòng: 11SA
Tuổi nhận phòng: 21
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Đánh giá của Khách
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92%
Giới thiệu Cơ sở này
Trải nghiệm Tổng thể 4,6
92%
Giới thiệu Cơ sở này
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Comfortable bed, clean, friendly staff
BởiTmack
tháng 5 07, 2025
I would recommend this hotel if you are in the area. It is very clean. The beds are very comfortable and the room was very clean. The staff was friendly and helpful.
Comfortable bed, bathroom very nice, very quite
Byvhafler
tháng 5 06, 2025
A must stay if your in the area, room very nice and clean, bed was very nice, the over all experience staying here was great, would go back to stay agian
Amazing Place, quite
Byvhafler
tháng 5 05, 2025
This place was amazing, so relaxed and wished we could have stayed longer
Nơi tuyệt vời để lưu trú!
ByPrncesswuz53
tháng 4 29, 2025
The staff was accommodating and helpful. The hotel was very clean, and the breakfast was great!
Dịch vụ tuyệt vời và giường thoải mái
BởiBeautiful
tháng 4 24, 2025
Very clean and staff was very helpful! Breakfast was great with many many choices. Breakfast area was very clean!
Nice Renovations
BySandi0227
tháng 4 21, 2025
My room was very clean and spacious. The bed slept well. The check in and out were great. The hotel is located in a nice area. The only thing lacking was breakfast. As others have stated No Eggs were available the week I was there. I stay at IHG properties if not every week every other week and no other property has had this issue. I paid for full breakfast and expect it. Hopefully it will be fixed. Sylva is a Beautiful. Many restaurants are in the area.
Dịch vụ tuyệt vời
ByKen R.
tháng 4 19, 2025
We stayed for 4 nights and we loved it. Nice new room bright and beautiful. Nice bedding and very comfortable beds. Clean bathroom and awesome shower. Breakfast was amazing except there were no eggs. I know eggs are expensive but that is my only negative about my stay. Awesome staff and breathtaking views. I ABSOLUTELY RECOMMEND THIS LOCATION. KEN R.
Negative experience
BởiGary
tháng 4 15, 2025
Negative experience:
Check-in could not locate my reservation...questioned me several times if I had made a mistake. I was finally able to get my confirmation number after several minutes due to poor wifi connection...never an apology from front desk attendant. Just handed me a paper with a lost of "don't dos" ie.
No smoking
No late checkout without 24 hour notice.
Late checkout w/o notice will be charged another nights stay.
Don't stain the bed, carpet or cost of damage will incur.
Shower head did not work properly....informed front desk but again was questioned as to what was not working about it.
Very negative hotel in general. I will avoid thus one as there are plenty of good options in the area.
Staff is always helpful and polite
ByBighew01
tháng 4 10, 2025
The girl who checked me in was so helpful and very polite
Khách đi công tác
ByRandy
tháng 4 01, 2025
Very clean, nicely appointed room, lobby and breakfast eating area. Well located with easy access to Sylva, Dillsboro, Bryson City, Franklin and Waynesville.
Excellent choice of restaurant/eateries in all these named towns. Be sure to take the train ride between Dillsboro and Bryson City.
Do's and Don'ts
BySuzi-Q217
tháng 3 31, 2025
I have never checked into a hotel and been given a list of "do's and don'ts". I realize that this hotel has just been renovated but this list just makes a person feel like they're about to destroy the room if they don't follow these rules.
Otherwise the staff was personable, the breakfast was okay, except no eggs. However two nights later in Charlotte at an IHG Holiday Inn they did have eggs on the menu.
Sparkling Clean and Great Service
ByNk33
tháng 3 29, 2025
The staff were all very friendly and accommodating. The hotel was super clean.