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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
96%
推荐此酒店

整体体验

4.7

基于 1052 评论
96%
推荐此酒店

Ratings Breakdown

1052评论

  • 5 星级
    818
  • 4 星级
    190
  • 3 星级
    30
  • 2 星级
    9
  • 1 星级
    5

Great hospitality

By

2019 十一月 21

club

From the start to the end we were looked after with great care. The food is amazing and a great variety to chose from. The pool is amazing big enough for the whole resort to all swim at the same time. It was great to be anle to walk to the beach. The spa was amazing. It was really clean. Customer service was amazing. Thank you for making our holiday enjoyable.......

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Great service and accomodations.

By

2019 十一月 19

My husband and I thoroughly enjoy our six days stay at this hotel. The staff, service and accommodations were great. They helped us arranged for a driver to take us to Ubud and other surrounding areas. The massage was superb. The only complaint would be the high prices charged for drinks at the bar.

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A few missteps

By

2019 十一月 17

When we arrived I was given a welcome letter detailing my Gold member benefits. One of the benefits was a “4x bonus points”. This sounded good until I discovered that I was unable to claim the benefit. IHG need to do a better job explaining it’s point systems to customers and staff. After a year of gathering points, I feel like I’m being gamed by IHG. It’s tiring and the paltry benefits don’t justify the effort.

One important note regarding room noise: The furniture in the room (specifically the refrigerator cabinet, chairs and table) are wooden and make loud disruptive noises when moved or closed (in the case of the cabinet). We heard these noises from other rooms in the late night and early morning. It was annoying and detracted from our trip. The management should consider addressing this. Small adhesive felt pads could be used to soften the noise — they are inexpensive and easy to apply and maintain.

The only reason I wouldn’t recommend this property is that there are lots and lots of small kids. If on the other hand, you have kids, this is the place to be in Bali’s southeast side.

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初めてのバリ島

By

2019 十一月 15

11月7日から5泊しました。
ホテルの接客も申し分ありませんし、部屋も清潔に保たれていて、さらに周りの喧騒もなくのんびりとすご過ごせました。

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Couples Holiday 2019

By

2019 十一月 12

Excellent all round. Staff are excellent... very helpful and welcoming!

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Beautiful beach side resort

By

2019 十一月 08

club

Fantastic holiday location on the beach, very relaxing. Enjoyed the breakfast

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Excellent Service

By

2019 十一月 07

club

Easy and informative checkin process, warm welcome, fast and accurate checkout process

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Great service and delicious food

By

2019 十一月 07

club

You guys really made it great. Thank you all so much for making me feel welcomed. Sorry I cannot remember names but all front desk staff was super nice specially two guys who checked me in late after midnight when I finally arrived after a long flight. It makes you want to come back. The food and restaurant staff was great but I didn't have a chance to stay for your Halloween dinner party (only assuming it was fun and delicious). Keep up your great work you're fantastic!

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Nice stay

By

2019 十一月 05

club

Thank you for celebrate my birthday. Nice hotel for family vacation.

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Familienfreundlich

By

2019 十一月 03

club

Freundliches, hilfreiches Personal, sehr kinderfreundlich, Zimmer geraeumig, Sauberkeit excellent

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Great service, good location n good amenities

By

2019 十一月 03

Eka in concierge dept is very good.
Close to airport

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Great family hotel

By

2019 十一月 01

club

I can go on and on write a big note. I must keep this concise and compliment holiday inn bali benoa team for hospitality par excellence - perfectly designed hotel...such a beautiful pool with a nice beach view...better than the pictures, amazing staff...well made breakfast everyday..my kids requirements were acommodated so well. Overall great experience :)

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