A nice quiet hotel in a good location. Good for a hotel close to the airport for a late night check in.
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Pathetic Experience and lack of Professionalism of Management
ByHrishi
2019 十一月 03
This is the worst hotel i have stayed in the last 2-3 years. The lady at the reception hard a hard time finding the booking initially. Then the room provided was in a dilapidated condition and aircon wasn't working. When we called for assistance, the electrician came and replaced something in the vane and said it will work now. However the room temperature after 30 mins felt like 26 *C even though i have put the temperature displayed on the panel was 18 *C. We couldn't sleep properly that night. Next day when we could barely stay in the room because of the temperature, we called the hotel staff. Again the electrician came, did something and said to call 30 mins later if it the room is still warm. By this time, it became a harassment for us. Still it didn't work and the Hotel staff/manager just kept calling 3-4 time checking on me, rather than fixing the problem. They had no clue on the problem, wouldn't acknowledge the issue and we somehow slept on Day 2 in the room.
If this is how you treat a Sprite Elite member, i question you level of service. At the very least, i would expect a refund but nothing happened except for useless apologies. Day 3 we were upgraded to another room, which was the bare minimum courtesy you should have done on Day 2 when you knew you couldn't fix the aircon rather than just going back and forth with me.
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Great service
ByNazza
2019 十一月 03
Great place to stay clean and easy walking to streets and downtown Kuta
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Always amazing
ByTanya
2019 十一月 01
I usually stay at this hotel for business. This time I took my family they loved it just as much as I do. Everything is great about this hotel, location, price and quality food not to mention amazing staff
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Fantastic Hotel and services
ByLeonidas83
2019 十月 31
I have returned multiple times to this fantastic establishment.
Each time I'm being greeted and made to feel welcome and appreciated.
The Hotel is beautiful, in a fantastic location.
The staff is possibly the most friendly and polite that I have met in any other stay in any other location.
If you will be traveling to Bali and you are looking to relax and unwind this hotel is highly recommended.
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Great hotel for families
ByBirdsville
2019 十月 30
Staff are great wonderful facilities for children very peaceful hotel
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Best property close to airport and beach
ByRacydex
2019 十月 29
We just stayed for a night and got upgraded to the suite. The property is very big and the staff is welcoming. Breakfast spread is also great. Albeit limited for Jain Vegetarian.
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A piece of paradise in Bali
ByMiddy
2019 十月 27
A wonderful stay and great service.Cannot praise the staff enough. The hotel was clean tidy and well maintained. I would recommend it to anyone.
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Great Get Away
ByDaddyTrex
2019 十月 24
We have stayed here before and stay every time we go to Bali. The pool is amazing, the staff are great and we just love Holiday Inn Baruna. I’m always a sucker for a great breakfast buffet as well.
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环境舒适，风景不错
Bysmart123
2019 十月 22
入住体验不错，环境很好。不过房间设施偏旧，环境湿度较大
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Great Stay
Byderricky
2019 十月 21
Great location, good pool, nice and friendly staffs, close to beach, fast internet
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A hotel with everything you need.
ByCM1984
2019 十月 19
The location is great as it is close to the aiport, plus has a great walk along the beach front to get into Kuta etc.
Great stay quite location
ByDeborah
2019 十一月 10
A nice quiet hotel in a good location. Good for a hotel close to the airport for a late night check in.
Pathetic Experience and lack of Professionalism of Management
ByHrishi
2019 十一月 03
This is the worst hotel i have stayed in the last 2-3 years. The lady at the reception hard a hard time finding the booking initially. Then the room provided was in a dilapidated condition and aircon wasn't working. When we called for assistance, the electrician came and replaced something in the vane and said it will work now. However the room temperature after 30 mins felt like 26 *C even though i have put the temperature displayed on the panel was 18 *C. We couldn't sleep properly that night. Next day when we could barely stay in the room because of the temperature, we called the hotel staff. Again the electrician came, did something and said to call 30 mins later if it the room is still warm. By this time, it became a harassment for us. Still it didn't work and the Hotel staff/manager just kept calling 3-4 time checking on me, rather than fixing the problem. They had no clue on the problem, wouldn't acknowledge the issue and we somehow slept on Day 2 in the room.
If this is how you treat a Sprite Elite member, i question you level of service. At the very least, i would expect a refund but nothing happened except for useless apologies. Day 3 we were upgraded to another room, which was the bare minimum courtesy you should have done on Day 2 when you knew you couldn't fix the aircon rather than just going back and forth with me.
Great service
ByNazza
2019 十一月 03
Great place to stay clean and easy walking to streets and downtown Kuta
Always amazing
ByTanya
2019 十一月 01
I usually stay at this hotel for business. This time I took my family they loved it just as much as I do. Everything is great about this hotel, location, price and quality food not to mention amazing staff
Fantastic Hotel and services
ByLeonidas83
2019 十月 31
I have returned multiple times to this fantastic establishment.
Each time I'm being greeted and made to feel welcome and appreciated.
The Hotel is beautiful, in a fantastic location.
The staff is possibly the most friendly and polite that I have met in any other stay in any other location.
If you will be traveling to Bali and you are looking to relax and unwind this hotel is highly recommended.
Great hotel for families
ByBirdsville
2019 十月 30
Staff are great wonderful facilities for children very peaceful hotel
Best property close to airport and beach
ByRacydex
2019 十月 29
We just stayed for a night and got upgraded to the suite. The property is very big and the staff is welcoming. Breakfast spread is also great. Albeit limited for Jain Vegetarian.
A piece of paradise in Bali
ByMiddy
2019 十月 27
A wonderful stay and great service.Cannot praise the staff enough. The hotel was clean tidy and well maintained. I would recommend it to anyone.
Great Get Away
ByDaddyTrex
2019 十月 24
We have stayed here before and stay every time we go to Bali. The pool is amazing, the staff are great and we just love Holiday Inn Baruna. I’m always a sucker for a great breakfast buffet as well.
环境舒适，风景不错
Bysmart123
2019 十月 22
入住体验不错，环境很好。不过房间设施偏旧，环境湿度较大
Great Stay
Byderricky
2019 十月 21
Great location, good pool, nice and friendly staffs, close to beach, fast internet
A hotel with everything you need.
ByCM1984
2019 十月 19
The location is great as it is close to the aiport, plus has a great walk along the beach front to get into Kuta etc.