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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
97%
推荐此酒店

整体体验

4.7

基于 1116 评论
97%
推荐此酒店

Ratings Breakdown

1116评论

  • 5 星级
    871
  • 4 星级
    195
  • 3 星级
    35
  • 2 星级
    8
  • 1 星级
    7

Great stay quite location

By

2019 十一月 10

platinumelite

A nice quiet hotel in a good location. Good for a hotel close to the airport for a late night check in.

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Pathetic Experience and lack of Professionalism of Management

By

2019 十一月 03

This is the worst hotel i have stayed in the last 2-3 years. The lady at the reception hard a hard time finding the booking initially. Then the room provided was in a dilapidated condition and aircon wasn't working. When we called for assistance, the electrician came and replaced something in the vane and said it will work now. However the room temperature after 30 mins felt like 26 *C even though i have put the temperature displayed on the panel was 18 *C. We couldn't sleep properly that night. Next day when we could barely stay in the room because of the temperature, we called the hotel staff. Again the electrician came, did something and said to call 30 mins later if it the room is still warm. By this time, it became a harassment for us. Still it didn't work and the Hotel staff/manager just kept calling 3-4 time checking on me, rather than fixing the problem. They had no clue on the problem, wouldn't acknowledge the issue and we somehow slept on Day 2 in the room.

If this is how you treat a Sprite Elite member, i question you level of service. At the very least, i would expect a refund but nothing happened except for useless apologies. Day 3 we were upgraded to another room, which was the bare minimum courtesy you should have done on Day 2 when you knew you couldn't fix the aircon rather than just going back and forth with me.

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Great service

By

2019 十一月 03

club

Great place to stay clean and easy walking to streets and downtown Kuta

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Always amazing

By

2019 十一月 01

club

I usually stay at this hotel for business. This time I took my family they loved it just as much as I do. Everything is great about this hotel, location, price and quality food not to mention amazing staff

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Fantastic Hotel and services

By

2019 十月 31

club

I have returned multiple times to this fantastic establishment.

Each time I'm being greeted and made to feel welcome and appreciated.

The Hotel is beautiful, in a fantastic location.

The staff is possibly the most friendly and polite that I have met in any other stay in any other location.

If you will be traveling to Bali and you are looking to relax and unwind this hotel is highly recommended.

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Great hotel for families

By

2019 十月 30

club

Staff are great wonderful facilities for children very peaceful hotel

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Best property close to airport and beach

By

2019 十月 29

club

We just stayed for a night and got upgraded to the suite. The property is very big and the staff is welcoming. Breakfast spread is also great. Albeit limited for Jain Vegetarian.

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A piece of paradise in Bali

By

2019 十月 27

A wonderful stay and great service.Cannot praise the staff enough. The hotel was clean tidy and well maintained. I would recommend it to anyone.

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Great Get Away

By

2019 十月 24

We have stayed here before and stay every time we go to Bali. The pool is amazing, the staff are great and we just love Holiday Inn Baruna. I’m always a sucker for a great breakfast buffet as well.

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环境舒适,风景不错

By

2019 十月 22

入住体验不错,环境很好。不过房间设施偏旧,环境湿度较大

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Great Stay

By

2019 十月 21

club

Great location, good pool, nice and friendly staffs, close to beach, fast internet

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A hotel with everything you need.

By

2019 十月 19

club

The location is great as it is close to the aiport, plus has a great walk along the beach front to get into Kuta etc.

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