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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
98%
Recommend This Property

Overall Experience

4.7

based on 597 reviews
98%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    454
  • 4 Stars
    122
  • 3 Stars
    17
  • 2 Stars
    2
  • 1 Stars
    2

Great food and service

By

April 24, 2017

club

We enjoyed the great food on offer and the excellent service and super friendly staff. However, it got very noisy in the mornings towards the end of our stay. Large tours staying made eating breakfast on our last day a rather frustrating event. Advising the guests to stay away from an early breakfast via A letter delivered to the room, somehow did not make it to our suit. While the hotel tried hard to make up for this, it made us feel that big tours were given priority and we had to accommodate this.

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Beautiful grounds and excellent resort

By

April 23, 2017

club

We had a lovely stay at Baruna Bali. We had a very comfortable room and the staff were so attentive and responded quickly and efficiently. The gardens were beautiful and there was lots of space to relax.
We would recommend this resort to friends.

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Staff

By

April 21, 2017

platinumelite

The staff are the best we have ever stayed at a hotel they were very polite and very helpful The management should be very proud of the staff well done

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Loved it

By

April 21, 2017

Our third stay and we enjoyed it even more! We had family members with us new to Bali and they were so impressed by the hotel and the especially the staff. The views, location, food quality, and atmosphere make it great too! Will never stay anywhere else. The manager Carol is very hands on and makes you feel so welcome. Her staff are totally amazing and I get the feeling they all love their jobs - so it's such a relaxing place to holiday. Kids loved the pool and kids club!

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No complaints

By

April 20, 2017

platinumelite

But I was denied use of my points when booking . Also I was quoted a few of 250,000 rupiah for the airport shuttle. When I complained the fee was waived and we were transported free of charge.

Otherwise we thoroughly enjoyed our stay.

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Great relaxing holiday

By

April 18, 2017

club

A holiday enjoyed by my wife and myself. If you only want to relax in the sun during the day or sight see it's a great hotel with a pleasant and attentive staff.
Look forward to a relaxing dinner in the evening, in the ambient of the Envy restaurant to finish off your day.

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Todo agradable

By

April 17, 2017

club

Muy buena estancia en el hotel, se descansa bien y se disfruta. Comida y bebidas muy ricas

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Fantastic staff

By

April 13, 2017

club

This was our second stay at this resort and we loved our 10 night stay here. The staff are friendly and cannot do enough for you. We even made friends with the pool bar staff. The rooms and grounds are kept immaculate. Would definitely recommend.

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Fantastic resort

By

April 10, 2017

club

Fantastic resort.

Clean , comfortable , relaxing!!
Fantastic for families with the one bedroom suite.
Pool was fabulous!
All staff were amazing, friendly helpful and caring.
Great value for money!!
We will definitely return and recommend.

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A fantastic getaway

By

April 07, 2017

club

There is room for improvement, but only on minor items. We loved our stay and will be back. Get some decent red wine for happy hour (not a Rose). Maybe extend happy hour another hour. A non smoking room is great but not for the balcony. Where to comfortably sit and enjoy a cigar?

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非常好

By

April 05, 2017

看门口很一般,但是住进去特别好,床很舒服,所有物品都有,服务员态度赞,还给升了房型,打电话有免费的水果,棒棒哒。

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Clean non smoking outstanding

By

April 01, 2017

club

Holiday Inn is a winner. Total Presentation friendly efficient staff treated us as V I P 's.

Great ambience Great location overwhelming experience we appreciated

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